CSR Audio Equipment
CSR Audio Equipment
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Customer Service Representative (German-speaking) Audio Equipment Remote from Spain or Hybrid (Barcelona)
Location: Remote from anywhere in Spain OR Hybrid from our Barcelona office
Languages: German (C2/native) English (B2)
Contract: Full-time (39 hrs/week) Temporary
Schedule: Monday to Friday rotating shifts between 09:00 and 20:00
Salary: 19634 gross/year up to 1920 gross/year in performance bonus
Office Address (optional hybrid): C/ de la Selva de Mar 129 Barcelona
Ready to Power the Brands of the Future
Join us as a German-speaking Customer Service Representative and work with one of the worlds most renowned audio equipment brands. Whether youre remote or hybrid youll be part of a passionate support team that powers innovation across industries like tech fashion healthcare finance and travel. If youre looking for real growth international exposure and a team that inspires you this is your moment.
What Youll Do
As a Customer Service Representative your mission is to provide outstanding support to users of high-end audio equipment and software.
You will:
Respond to incoming customer inquiries via phone/email/chat
Troubleshoot and resolve issues requiring deeper technical expertise
Handle requests related to advanced apps and devices like SoundTouch and Bose Music
Keep up-to-date with product knowledge and support documentation
Provide timely updates to customers regarding the status of their cases
What Were Looking For
Youre a great fit if you:
Are bilingual or native in German with an advanced level of English
Have excellent customer service and communication skills
Bring IT knowledge in signal path connectivity wireless networking live music and AV products
Are comfortable with both Windows and Mac OS environments
Have at least 1 year of experience in customer service ideally in technical support
Can stay cool under pressure and collaborate well in a team
What We Offer You
Full-time (39 hrs/week) contract
Salary monthly performance bonus
Remote work from anywhere in Spain OR Hybrid in our modern Barcelona office
Fully paid training on our client and internal systems
Career development language classes and specialized skills training
Work in a multicultural dynamic and supportive team
Fast Fair & Transparent Hiring Process
Application Review (within 48 hours)
Screening Call with a recruiter and project lead
HR & Technical Interview
Final Interview with your future manager
Offer & Smooth Onboarding!
Join Us & Elevate the Sound of Service
Are you ready to support a premium brand and grow with a company that values your skills voice and ambition
Apply now and lets build your future together!
Employment Type
Full Time
