Network and System Administrator
Network and System Administrator
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Job Description
Job Summary
The purpose of the Network and System Administrator is to stage configure and support server workstations and network-related hardware and software applications for RamSoft. This role is also responsible for maintaining company-wide computer hardware and network infrastructure.
Reports to: IT Operations Manager
Job Level: Individual Contributor
Responsibilities
Participate in system design and planning sessions for the development and maintenance of corporate and customer IT systems
Maintaining accurate documentation and diagrams of IT systems
Monitor and report on system performance and key systems metrics
Provide technical support and troubleshoot user problems
Analyze system performance and recommend improvements
Design and maintain infrastructure systems and business application servers
Perform hardware and software installations and operating system patching
Suggest improvements to internal support procedures
Participate in planning and make recommendations for distributed and enterprise hardware systems management software and architecture
Provide general systems administration tasks including system configuration management OS installations security updates and urgent system patching
Handle all day-to-day tasks and operational activities in regards to troubleshooting and maintaining office servers networks and employee-specific equipment such as computers printers scanners telephones headsets etc.
Configure stage and ship server and workstation related hardware
Set up new hires with appropriate equipment assisting with workstation arrangements installing applicable software/hardware/wiring ordering equipment and assisting with IT Orientation Tasks
Train staff on IT-related Equipment and Applications
Responsible for administration of infrastructure maintenance and upgrades for Internal Resources (Software and Hardware)
Implementation Support Administration and Management of Windows 10/11 Server 2012R2/2016/2019/2022/2025 Operating Systems and CentOS and Ubuntu
Manage user issues on timely basis updating tickets for accurate record keeping
Assist with preparation of hardware for Customer-facing Demos
Monitor performance of remote systems and perform performance tuning as necessary
Perform other related duties as required
Experience & Qualifications
5 years of experience in systems (hardware and software) configuration and support or working in a related role.
Possess an Azure Administrator Associate(AZ-104) and Network Engineer Associate (AZ-700) certifications.
Must be personable communicate well display patience and the ability to provide training and assistance to computer users on technology.
Mastery of Computer Software (e.g. network administration tools imaging software etc.)
Mastery of Computer Hardware (e.g. IT Systems network cards servers LAN diagnostic equipment);
Mastery of Computer Operating Systems (e.g. Windows DOS Macintosh)
Mastery of Networking Technologies (TCP/IP DNS DHCP Active Directory)
SQL and general DataBase Administration (DBA)
High level of communication skills written and verbal is required in order to interact and provide training to employees
Ability to logically and analytically troubleshoot software and to discuss issues with manager team and internal personnel
Experience in firewall and routing products to include Azure VNG Cisco Netgate Fortinet Palo Alto SonicWall firewalls routers.
Ability to interpret technical material in books journals or manuals; troubleshooting computer system problems
Proven ability to work well under minimal supervision
Ability to make decisions and manage multiple priorities
Impeccable time management and problem-solving skills in order to come up with creative approaches and meet deadlines in fast-paced department.
RamSoft offers a casual work environment flexible work hours and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials or accessible meeting rooms or other accommodation) please let our HR department know and we will work with you to meet your needs.
Required Experience:
Senior IC
Employment Type
Full-Time
