Deal Desk Manager
Deal Desk Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you get to do in this role:
- Be the trusted advisor to the sales team collaborating on pricing product and commercial terms for non-standard transactions
- Establish alignment between customer executives and ServiceNow
- Lead deal structuring efforts for critical client engagements including client facing negotiation
- Own and drive negotiations of complex deal financial structure terms and conditions that affect revenue legal operations discounts etc that are necessary to close strategic agreements with customers.
- Partner with key functions to deliver outcomes aligned to client expectations and internal requirements (e.g. revenue legal sales operations etc)
- Maintain deep understanding of regional account strategy and criteria for opportunity engagement
- Increase the competency of account teams by enabling them on deal structuring and negotiation skills
- Ensure sales and negotiation strategies adhere to established discounting guidelines policies and standards
- Contribute to initiatives and improvement projects
- Collaborate with cross-functional teams to ensure expeditious deal closure and that the business we enter into is good for both ServiceNow and our Customer
Qualifications :
Required/preferred experience and competencies:
- 5-7 years of experience in a finance deal desk contracts sales operations or revenue role; Software / SaaS experience preferred
- Minimum 5-7 years of experience in a strategic contract negotiation role
- Collaborate with Customers and ServiceNow teams to identify mutually acceptable commercial options to facilitate deal closure
- Demonstrated success with large complex commercial and legal negotiations working with procurement legal and business teams
- Ensure transactions comply with revenue recognition and business operational policies that meet companys margins and revenue growth goals
- Provide deal construct guidance to Sales & Sales Management demonstrating a keen understanding of ServiceNows product offerings
- Provide approvals responsibly
- Liaise between Field Sales and Revenue Accounting on accounting questions
- Train Mentor and enable Field Sales team Sales Operations Specialists on deal structuring principles pricing and packaging
- Strong business / commercial acumen with excellent communication skills - verbal and written coupled with the ability of developing and maintaining trusted relationships with Sales teams
- A thorough understanding of the sales process and the ability to navigate and progress long complex sales cycles
- Self-motivated and able to work under pressure; dependable with deliverables and deadlines able to multi-task
- Flexible to work extended hours during peak periods
- BS finance or MBA Business Administration a plus
Attributes:
- Detailed self-motivated change agent responsible dependable flexible confident enjoy high-paced environment eager to learn
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Sales
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