Open Jobs Interim Manager
Open Jobs Interim Manager
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Job Description
At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.
Job ID: 269200
Store Name/Number: BC-Coquitlam (0530)
Address: 2929 Barnet Highway Coquitlam BC V3B 5R5 Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
As an Interim Manager at Sephora you will oversee the success of either our Store Operations Beauty Services or the sales floor or as we call it our Stage. Our leadership roles are all rooted in coaching and development driving your teams to perform at their best while prioritizing the client experience. This position directly influences store performance by training your team to effectively utilize Sephoras processes and inspiring them to exceed company goals. Reporting to the Store Director the Interim Manager supports a team of Leads Advisors and/or Consultants. Our interim roles are fixed contract positions that have a definitive end date. These roles are still eligible for Sephoras Perks and Benefits!
What youll be doing as an Interim Manager at Sephora
- Training & Development.Execute training for all new and existing Beauty Advisors. Facilitate orientation & our selling model training sessions whenever possible.
- Passionate about Clients.Respond promptly to all client feedback addressing issues and comments from Sephoras client feedback tool (Medallia) the service hotline or direct client interactions. Regularly serve as the Client Experience Lead (CEL) in-store and engage with Beauty Advisors and clients on-stage whenever possible.
- Performance Assessment & Development.Support annual performance reviews for direct reports in a complete and timely manner as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Visual Merchandising. Ensure merchandising concepts and sales floor visuals align with company standards. Maintain a clean organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added.
- Vendor Management.Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach the team on their products. Provide feedback on brand training effectiveness when possible.
Wed love to hear from you if
- You have a minimum of 2-4 years of management experience in the beauty retail or customer service industry or equivalent internal experience.
- You are metrics-driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals.
- You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed.
- You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey.
- You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows Word and Excel.
Location Availability and Physical Requirements-
- On-site: You will work at the location specified in the job posting.
- Scheduling: Flexibility is key! We need you to be available during evenings weekends and holidays when our clients are eager to shop and explore.
- Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves as well as lift and carry up to 50 pounds.
Sephoras Total Rewards-
- The Compensation. Sephoras pay philosophy is to offer competitive market rates considering location internal equity job scope and the skills and experience needed to succeed. The compensation ranges between CAD$54800 - CAD$68500. The final pay offered will depend on various factors including but not limited to the actual qualifications and experience of the individual and any additional non-discriminatory legitimate business factors relevant to the position and/or location.
- The Perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the product discounts gratis & exclusive brand events.
- The Benefits. This role includes access to Sephoras extended health and life insurance benefits customizable coverage options and paid time off to help you rest and recharge.
- The Education & Development. We invest in training and support internal mobility across Canada helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities.
Sephora Canada strongly believes in equal opportunity for employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and/or other diversity dimensions.
Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
As part of our commitment to transparency and efficiency we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
Required Experience:
Manager
Employment Type
Full-Time
