Housekeeping Houseperson - Waldorf Astoria New York
Housekeeping Houseperson - Waldorf Astoria New York
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$ 30 - 39
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
After undergoing a transformative restorationWaldorf Astoria New Yorkis set to reignite its magnetic allure.Waldorf Astoria New Yorkis seeking a Housekeeping Houseperson to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh modern expression of its rich authentic legacy Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms 375 Private Residences 40000 square feet of event space holistic spa and wellness programming and a celebrity chef landmark destinations around the world Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
AHouseperson plays a crucial role in maintaining the impeccable cleanliness and presentation of the hotel ensuring that every corner reflects the elevated luxury standards expected at a Forbes 5-Star property. This role involves not only maintaining designated areas of the hotel but also responding promptly to guest requests anticipating their needs and ensuring that all spaces are meticulously cared for. The Housepersons attention to detail and commitment to excellence are integral in upholding the hotels reputation for providing personalized and refined guest experiences contributing to our ongoing pursuit of exceptional guest service and financial success.
What will I be doing
As a Houseperson you will play a key role in maintaining the hotels high standards of cleanliness and service in designated support of the hotels efforts to achieve and maintain five-star service you will assist room attendants respond to guest requests and complete special projects to enhance the overall guest experience. Your attention to detail and commitment to hospitality will ensure that all areas meet the expectations of luxury and excellence.
Specifically you will be responsible for performing the following tasks to the highest standards:
- Clean and maintain designated areas to uphold the hotels cleanliness and condition standards.
- Assist room attendants.
- Perform deep cleaning.
- Complete special projects as assigned.
- Deliver supplies and amenities to departments guest rooms and storage areas.
- Respond promptly to guest requests ensuring exceptional service and hospitality.
- Maintain housekeeping storage areas in an organized and presentable manner.
- Adhere to all safety sanitation and hotel policies.
- Perform other duties as assigned to support the housekeeping and operations teams.
The rate of pay for this role is $30.1545- $39.8726 and is based on applicable and specialized experience.
What are we looking for
We are looking for a Houseperson who is committed to maintaining the elevated standards of cleanliness and service that align with our goal of achieving Forbes 5-Star status. This role involves not only performing traditional housekeeping duties but also ensuring that every guest space is perfectly maintained creating an environment that reflects our luxury service ethos. You will take pride in ensuring that all areas of the hotel are presented to the highest standards while also responding promptly and efficiently to guest requests. Your attention to detail and proactive approach will help us create an unforgettable experience for every guest.
The ideal candidate will possess the following qualifications:
- A keen eye for detail and a commitment to maintaining the pristine condition of the hotels public areas and guest rooms.
- Prior experience in a luxury hotel or similar environment is preferred with a strong understanding of the level of service and cleanliness required to reach Forbes 5-Star standards.
- A strong work ethic with the ability to handle multiple tasks and prioritize effectively while ensuring consistency in quality and service.
- A proactive attitude responding promptly to guest requests and anticipating needs before they are voiced.
- Excellent interpersonal skills with the ability to interact with guests and team members in a friendly approachable and professional manner.
- A commitment to upholding luxury service standards ensuring that every task is completed to perfection.
- Ability to work independently with strong time management skills to ensure tasks are completed efficiently while maintaining attention to detail.
- Physical stamina and strength as the role involves manual tasks such as lifting moving furniture and performing deep cleaning duties.
- A passion for providing exceptional guest service contributing to an overall experience that aligns with the hotels luxury and Forbes 5-Star standards.
- Ability to work flexible hours including nights weekends and holidays as needed.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
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Employment Type
Full-Time
