Service Advisor
Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Service Advisor
Location: Marshall MN 56258
Pay: Competitive based on experience
About the Job
Join Kruse Motors as a Service Advisor and be the link between our customers and service technicians. Youll greet customers listen to their needs schedule service appointments and keep them updated throughout the repair process.
This role supports the overall service department operation ensuring customers receive accurate estimates efficient communication and quality support. If youre energetic customer-focused and ready to grow your career in a fast-paced dealership wed love to hear from you.
Service Advisor Responsibilities
Greet customers promptly and professionally
Collect and confirm customer and vehicle information
Document customer-reported vehicle symptoms
Recommend maintenance based on vehicle age mileage and service history
Prepare accurate cost estimates for labor and parts
Establish follow-up times and keep customers updated on repair status
Monitor vehicle progress throughout the day
Confirm completed work matches the repair order and explain charges to the customer
Coordinate loaner cars and verify insurance when needed
Service Advisor Requirements
1 year of experience in a service department required
Experience at a Ford dealership is a plus
Strong communication and problem-solving skills
Positive energetic personality with a desire for long-term career growth
Automotive knowledge and a proven record of customer satisfaction
Familiarity with service department software; willingness to learn new tools
Ability to lift 50 lbs and stand for extended periods
High school diploma or equivalent required
Valid drivers license and clean driving record
Service Advisor Pay & Benefits
Pay: Competitive based on experience
Schedule: Flexible hours; full-time
Benefits:
- Highly competitive pay plan based on experience and certifications
401(k) with company match
Medical and dental insurance
Life insurance
Paid time off
Paid training
Employee discounts
Ongoing training and career development from two manufacturers
Career advancement opportunities
State-of-the-art facilities including an air-conditioned shop
Family-owned and operated dealership with an excellent reputation in the community
About Kruse Motors
Here at Kruse Motors we are committed to exceeding employee and customer expectations by being the best in every facet of our business. Were dedicated to the community that supports us and commit to creating a consistent culture that you can rely on! If youre a hard working driven individual looking to grow dont hesitate to reach out.
We are an equal opportunity employer and prohibit discrimination or harassment based on race color religion age sex national origin disability status genetics veteran status sexual orientation gender identity or any other protected status under federal state or local law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
