Managers in this role get to:
- Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.
- Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.
- Influence the Lives of Others: Coach and mentor Consultants providing feedback and performance management.
- Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
- Define Sutherlands Reputation: Drive organizational initiatives within the team from time to time.
Qualifications :
Our most successful candidates will have:
- Be able to work in MS Office
- Be able to work in a fast-paced environment
- Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
- Have strong analytical skills; be able to interpret data identify trends and make suggestions for improvements
- Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time