Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
The philosophy of Bruner Motors is to be an outstanding dealership as well as an outstanding place for our employees to work. To achieve this goal we must provide service to the public through the cooperation and understanding of all those who make up the Bruner team. We realize that the public will only be attracted to an organization that is at peace with itself. Our customers are neighbors who come back year after year because we do everything we can to satisfy their needs. So too the management of the dealership hopes to satisfy the needs of our employees. The daily contact between employees management the public and each other shapes the kind of business we have.
Job Description:
The responsibilities of a Service Advisor include greeting customers listening to their needs and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
401K Match
Paid Vacation
Paid Time Off after 90 days
Service Advisor Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Service Advisor Requirements:
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Bruner Auto Family is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
