Take holistic responsibility for the Atlassian Cloud environment: Jira Confluence Bitbucket and Atlassian Guard.
Administrate optimize and evolve these tools according to the needs of our internal teams.
Customize projects workflows boards permissions and automations for each department from product development to internal projects to customer service.
Advise teams on best practices for using Jira Bitbucket and Confluence especially on topics such as version control agile control and knowledge management.
Develop Jira solutions for our internal departments e.g. product development projects service management or support and support agile ways of working (Scrum Kanban).
Make the most of Jiras integration with Bitbucket and Confluence.
Continue to transform Confluence into a modern knowledge platform that is more than just a classic document repository.
Create and maintain dashboards reports and agile metrics to give teams and management a clear view of progress capacity and process quality.
Create transparency and efficiency through automated workflows and standardized processes.
Independently handle tickets and requests from daily operations from simple user questions to more complex error analyses.
Manage user and authorization management across all Atlassian products including Atlassian Guard while keeping an eye on compliance and security requirements.
Work closely with the internal departments to continuously develop our tools and adapt them to new requirements.
Conduct training and support users so that all teams use Atlassian products efficiently and securely.
Document processes configurations and adjustments in such a way that they are transparent and comprehensible also with regard to governance and compliance.
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