Operations Manager
Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more at
Pavion and our family of companies are seeking a talented and motivated Operations Manager to join our integration business unit.
Primary Responsibilities:
- Supervise support and coordinate with department/team leads
- Monitor staff schedules attendance and productivity
- Address personnel issues and support performance management
- Ensure smooth execution of daily operations and workflows
- Identify and resolve operational issues promptly
- Maintain compliance with company policies and industry regulations
- Track key performance indicators (KPIs)
- Analyze reports and operational data to ensure targets are met
- Implement process improvements as needed
- Act as a liaison between upper management and frontline teams
- Coordinate across departments (e.g. logistics finance customer service)
- Conduct or attend daily team or cross-functional meetings
- Manage resource allocation (staffing equipment materials)
- Approve procurement of necessary operational supplies
- Monitor inventory levels and order as needed
- Oversee client service standards and resolve escalated issues
- Ensure timely and quality service delivery to customers or clients
- Prepare daily or weekly operational reports for leadership
- Maintain accurate operational records and logs
- Ensure workplace safety protocols are followed
- Conduct spot checks or audits to maintain regulatory compliance
Basic Qualifications:
- Bachelors Degree in Operations Management or similar degree
- 10 plus years of Management experience in leu of Degree
- Proficient in Microsoft Office Suite (Excel Access Word PowerPoint Outlook)
- Able to read and interpret financial statements
- Experience forecasting and budgeting
- Experience in relationship and client management
- Strategic thinker experience problem solving and driving results
- Able to redirect and pivot based on changes in client needs
- Experience with change management
- Experience operating in a risk management and compliance environment
- Able to multi-task and work under tight deadlines
- Excellent time management and organizational skills
- Experience leading and developing a team
Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Required Experience:
Manager
Employment Type
Full-Time
