Employee HR Support-Kingsland

• The My Human Resource Support Associate is an HR representative that takes care of phone related contacts from employees across the US. Associates will work one-on-one with employees while maintaining successful partnerships with HR Business Partners Benefits Leave management and Payroll to find the solution for the customer while providing a world-class employee experience.

• In this role you will master your research skills and ability to resolve HR issues coming in via the phone system while using our case management system to document and track every call with high level of accuracy. Moreover you will encourage self-service tools available for all employees.

• Become knowledgable through research and training about the governing labor laws (each state has different labor laws)

• As a member of the HR organization you will handle confidential and sensitive information as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement daily; put your exceptional customer service communication organizational skills superior attention to detail and ability to prioritize to work in a fast-paced rapidly changing HR environment.

Qualifications :

• The My Human Resource Support Associate is an HR representative that takes care of phone related contacts from employees across the US. Associates will work one-on-one with employees while maintaining successful partnerships with HR Business Partners Benefits Leave management and Payroll to find the solution for the customer while providing a world-class employee experience.

• In this role you will master your research skills and ability to resolve HR issues coming in via the phone system while using our case management system to document and track every call with high level of accuracy. Moreover you will encourage self-service tools available for all employees.

• Become knowledgable through research and training about the governing labor laws (each state has different labor laws)

• As a member of the HR organization you will handle confidential and sensitive information as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement daily; put your exceptional customer service communication organizational skills superior attention to detail and ability to prioritize to work in a fast-paced rapidly changing HR environment.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

As your prospective employer we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland.  During the recruitment process your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherlands business.

Remote Work :

No

Employment Type :

Contract