Digital Support SP
Digital Support SP
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Job Description
Job Title: Digital Support Executive
Department: Sales / Customer Support
Job Summary:
We are looking for a motivated and customer-focused Digital Support Executive to connect with new and existing leads provide process guidance and build strong client relationships. The role requires excellent communication skills ability to meet daily targets and proactive follow-ups to ensure client satisfaction.
Key Responsibilities:
Reach out to fresh and follow-up leads through outbound calls video calls and webinars.
Achieve daily call targets and complete assigned tasks within deadlines.
Provide clear process guidance and support to prospects and clients.
Build and maintain strong client relationships through effective communication and follow-ups.
Maintain accurate records of calls interactions and follow-up activities.
Take initiative to drive results and contribute to team success.
Requirements:
Graduate (any discipline).
02 years of experience in customer support / telesales / inside sales.
Strong verbal and written communication skills.
Ability to multitask and work within timelines.
Proficiency in MS Office and CRM tools (preferred).
Required Skills:
communication skillscustomer supportcustomeroutbounddigitalcommunication
Employment Type
FULLTIME
