Apple Pay Platform Operations Analyst
Apple Pay Platform Operations Analyst
Posted on :
03-08-2025
Employer Active
1 Vacancy
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Job Description
It is critical that you develop a strong working relationships with each of your partners. You should be an excellent communicator who is self-motivated and is comfortable working in a global matrix fast-paced environment. You will work cross-functionally with a variety of internal groups as well as with external partners to improve the quality of our services and efficiency and scalability of our global perspective - seeing beyond current issues in order to understand downstream impacts of decisions and directionsSupport global work streams with internal and external payment partners in the areas of platform health and support - bug tracking operational support reporting Payment Certificate Support and Mass Enablement onboarding. Engage with business and technical cross-functional teams to facilitate and align in support of the global processes and business process and data analysis and impact assessmentsWork with cross functional teams to develop streamline and/or optimize support processes for new products new features and standard day to day partner supportInfluence decisions and organizational change through collaboration leadership and customer/partner-focused approach. Synthesize sophisticated issues into a clear story assessing operational opportunities. Experience in troubleshooting API integrations Skilled at helping payment partners identify navigate and overcome technical issues related to onboarding and payment acceptance driving growth and improving the partner and customer experience. Experience integrating supporting and troubleshooting a complex suite of products and/or servicesAbility to explain technical concepts and issues to a broad audienceAbility to initiate and drive internal projects and payment partner initiatives to completion with minimal a passion for drilling into the details of how things work leading to outstanding user/partner high level of integrity passion in providing this vital service to the platform and a sense of urgency to make things happenAble to operate autonomously and push through ambiguity to drill down to actions and solutions
- Bachelors in Business Operations Engineering or a related field required.
- Minimum 5 years of professional work experience in the payments eco-system.
- Experienced in the financial services technology industry and/or payments ecosystem platforms
- Experience in web development (JavaScript HTML CSS)
Required Experience:
IC
Employment Type
Full Time
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