Manager, Employment Services (Administrator I), Human Resources Division
Manager, Employment Services (Administrator I), Human Resources Division
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Job Description
Job Summary
Under general direction of the Director Employment Services the Manager Employment Services is a working manager responsible for the day-to-day operations of the employment services department. The Senior Manager Employment Services provides quality and timely customer service to the campus community and departmental constituents and advises administrators staff and faculty of administrative policies procedures and legal issues related to employment services functions of the University.
Responsibilities
Student Employment (SE):
- Develop and execute programs events and training workshops for student employees and their supervisors.
- Ensure the administration management tracking and overall and impact of the program align with university standard and compliance requirements.
- Develop and Implement innovative ways to enhance students professional growth at CSU San Bernardino in collaboration with the Career Center and other relevant departments.
CSU San Bernardino in collaboration with the Career Center and other relevant departments.
- Ensure compliance with applicable federal and state laws and university policies and procedures to ensure that all student
employment processes are accurate compliant and relevant.
- Conduct a regular review of all policies protocols practices and procedures.
- Manage student personnel records procedures and other information used by Student Employment to prepare quarterly
monthly and annual reports.
- Keep abreast of current federal and state regulations pertaining to student employment tax treaties and international student visas.
- Utilize identify and develop current and emerging technologies that enhances the delivery of services.
- Oversee and troubleshoot efforts and identify opportunities to streamline and simplify existing processes and practices. Provide findings to Director and make recommendations for improvement.
- Assist in responding to tasks and transactions within PeopleSoft/Cherwell systems for student employees (i.e. hire change job end job personnel data changes etc.) to ensure timely and accurate processing during high peak times.
- Participate in facilitate/co-facilitate and or organize/coordinate events such as job fairs recognition program(s) College to Career
Readiness and other events.
Compliance and Programs:
- Oversee the background check process and maintain compliance with policy standards.
- Reviews results for all pre-employment physicals.
- Reviews Live Scan results for campus as needed.
- Conducts and/or consults on specialized background checks for UPD in compliance with POST requirements and regulations (background investigations pre-employment physicals psychological evaluations) as needed.
- Oversee internal processes to ensure compliance with all reporting and auditing requirements.
- Ensure compliance with federal state and local legislation pertaining to all personnel matters.
- Annually review and make recommendations to the Director for improvements of Employment Services policies procedures and
practices.
- Oversee the Offboarding process volunteer program and unemployment programs.
Training
- Co-facilitate trainings for the Employment Services Programs.
- Assist or conduct CSU Recruit powered by PageUp training.
Other Job-Related Duties as assigned by Director.
Minimum Qualifications: Required Education and Experience
Bachelors degree in Human Resources Business or Public Administration or related field.
Three (3) years of professional and supervisory related Human Resources and Employment experience.
Required Knowledge Skills and Abilities
- Customer service problem solving and meeting critical deadlines in a fast-paced environment.
- Strong communication skills (both written and oral).
- Ability to think outside the box.
- Demonstrated computer competency and preferably knowledgeable of higher education administrative
- Computing document scanning and electronic timekeeping systems.
- Critical thinking skills.
- Proactive strategic and detail-oriented approaches with a strong commitment to quality efficiency and effectiveness.
- Conflict Resolution Skills.
- Strong interpersonal skills and professional demeanor.
- Cultural competency and the ability to communicate effectively in a culturally sensitive manner withboth individuals and groups from diverse backgrounds.
- Ability to work independently with minimal supervision while prioritizing workloads to meet deadlines
- Ability to identify and implement actionable steps to resolve problems.
- Skilled in building and maintaining relationships with internal and external stakeholders.
- Knowledge of California Employment Laws.
- Knowledge of Applicant Tracking Systems.
- Knowledge of full recruitment cycle.
- Ability to work in a fast-paced environment.
Preferred Qualifications
- HR Certification (PHR SHRM).
- Experience working in a complex public sector academic or HR environment.
- Extensive experience with project management.
- Extensive experience with training techniques.
- Knowledge of and experience with CSU collective bargaining agreements as it relates to recruitment andposting requirements.
- Knowledge of affirmation action plan administration and data gathering.
- Experience leading a Employment Team in a Higher Education or Public Entity environment is
preferred.
- Experience using PageUp and LinkedIn as a Recruiter and utilizing search firms as needed.
Special Working Conditions
This position requires the ability to work a flexible schedule including occasional evenings and weekends based on departmental needs and event scheduling.
Compensation and Benefits:
Anticipated Hiring Range: minimum $4135 - maximum $8159 monthly due to budget.
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical dental and vision plans membership in the California Public Employees Retirement System (CalPERS) sick and vacation time and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Academic year schedule: Monday through Friday (8:00 am 5:00 pm) some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm) some evenings/weekends.
This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.
This position is a designated position in the California State Universitys Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests (Form 700) within thirty (30 days) from the date of hire and on an annual addition the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment subject to the Fair Political Practices Commission regulations.
First considerations will be given to candidates who apply by Tuesday June 12 2025 and will continue until the position is filled; however the position may close when an adequate number of qualified applications are received.
As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Drivers License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid drivers license and reflects driving record.
Mandated Reporter
The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission California State University San Bernardino seeks a campus climate that welcomes celebrates and promotes respect for the entire variety of human experience. We welcome people from all backgrounds and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create promote and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit hire train and administer all personnel actions without regard to race ethnicity religion color caste national origin ancestry age sex gender gender identity gender expression sexual orientation socioeconomic status genetic information medical condition disability marital status protected military or veteran status or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination Sexual Harassment and Sexual Violence including Domestic Violence Dating Violence and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB please visit Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at
Smoking
CSUSB is a smoke and tobacco-free campus. See policy athttps:// Act
In compliance with state and federal crime awareness and campus security legislation including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act California Education Code section 67380 and the Higher Education Opportunity Act (HEOA) the Cal State San Bernardino Annual Security and Fire Safety Report is available at: Experience:
Manager
Employment Type
Full Time
Key Skills
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