Role: Endpoint Lead SME
Location: Plano TX or Dallas TX
Duration: Contract
Job Description:
We are seeking an experienced and proactive Endpoint Lead/SME to oversee and manage endpoint operations with a strong focus on SCCM administration PowerShell scripting vulnerability remediation and patch lifecycle management.
Key Responsibilities:
- Lead and manage end-to-end endpoint device management including desktops laptops and mobile devices.
- Administer and maintain Microsoft SCCM/MECM infrastructure including software deployments application packaging OS imaging and patching.
- Develop and maintain complex PowerShell scripts for automation compliance reporting and remediation tasks.
- Manage monthly patching cycles vulnerability remediation efforts and ensure compliance with InfoSec policies.
- Collaborate with security and compliance teams to address endpoint vulnerabilities using tools such as Qualys Tenable or equivalent.
- Provide Tier 3 support and troubleshoot endpoint issues impacting performance access or security.
- Monitor and analyze endpoint health metrics generating reports and actionable insights for continuous service improvement.
- Coordinate with global teams for rollout planning incident resolution and change implementations.
- Lead or participate in projects related to endpoint modernization automation and compliance.
- Document processes procedures and configurations in accordance with change and knowledge management best practices.
Required Qualifications:
- Bachelors degree in information technology Computer Science or related field (or equivalent experience).
- 5 years of hands-on experience with Microsoft SCCM in a mid to large-scale enterprise environment.
- Advanced PowerShell scripting skills for automation and system management tasks.
- Strong experience in vulnerability management and endpoint patching strategies.
- Solid understanding of Windows 10/11 Active Directory Group Policy and endpoint security controls.
- Excellent problem-solving and communication skills.
- Ability to work independently and lead small teams or initiatives.
- Strong leadership and team coordination abilities.
- Customer-focused mindset with attention to service quality.
- Strong documentation and presentation skills.
Preferred Qualifications:
- Experience with Intune Azure AD.
- Familiarity with ServiceNow for incident/change/problem management.
- Knowledge of software deployment strategies in hybrid environments.
- ITIL v3 or v4 certification is a plus.