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Endpoint Lead SME

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Job Location drjobs

Plano, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Role: Endpoint Lead SME

Location: Plano TX or Dallas TX

Duration: Contract

Job Description:

We are seeking an experienced and proactive Endpoint Lead/SME to oversee and manage endpoint operations with a strong focus on SCCM administration PowerShell scripting vulnerability remediation and patch lifecycle management.

Key Responsibilities:

  • Lead and manage end-to-end endpoint device management including desktops laptops and mobile devices.
  • Administer and maintain Microsoft SCCM/MECM infrastructure including software deployments application packaging OS imaging and patching.
  • Develop and maintain complex PowerShell scripts for automation compliance reporting and remediation tasks.
  • Manage monthly patching cycles vulnerability remediation efforts and ensure compliance with InfoSec policies.
  • Collaborate with security and compliance teams to address endpoint vulnerabilities using tools such as Qualys Tenable or equivalent.
  • Provide Tier 3 support and troubleshoot endpoint issues impacting performance access or security.
  • Monitor and analyze endpoint health metrics generating reports and actionable insights for continuous service improvement.
  • Coordinate with global teams for rollout planning incident resolution and change implementations.
  • Lead or participate in projects related to endpoint modernization automation and compliance.
  • Document processes procedures and configurations in accordance with change and knowledge management best practices.

Required Qualifications:

  • Bachelors degree in information technology Computer Science or related field (or equivalent experience).
  • 5 years of hands-on experience with Microsoft SCCM in a mid to large-scale enterprise environment.
  • Advanced PowerShell scripting skills for automation and system management tasks.
  • Strong experience in vulnerability management and endpoint patching strategies.
  • Solid understanding of Windows 10/11 Active Directory Group Policy and endpoint security controls.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and lead small teams or initiatives.
  • Strong leadership and team coordination abilities.
  • Customer-focused mindset with attention to service quality.
  • Strong documentation and presentation skills.

Preferred Qualifications:

  • Experience with Intune Azure AD.
  • Familiarity with ServiceNow for incident/change/problem management.
  • Knowledge of software deployment strategies in hybrid environments.
  • ITIL v3 or v4 certification is a plus.

Employment Type

Full-time

Company Industry

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