Customer Business Manager
Customer Business Manager
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1 Vacancy
Job Description
Employee Type:
Full timeLocation:
AR Bentonville (A St.)Job Type:
Field SalesJob Posting Title:
Customer Business ManagerAbout Us:
TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers directly impacting our mission to make high quality affordable food for our customers communities and families. We hope you will consider joining the team and being part of our future.
Named one of Americas Best Large Employers by Forbes Magazine we are proud to live by a strong set of values and strive to Engage and Delight One Customer at a Time. Guided by our valuesOwn It Commit to Excellence Be Agile Speak Up and Better Together. We are a diverse team driven by integrity accountability and a commitment to exceptional results. We embrace change prioritize continuous learning and foster collaboration transparency and healthy debate. Together we set each other up for success to achieve enterprise-wide goals.
What You Gain:
Competitive compensation and benefits program with no waiting period youre eligible from your first day!
401(k) program with 5% employer match and 100% vesting as soon as you enroll.
Comprehensive paid time off opportunities including immediate access to four weeks of vacation five sick days parental leave and 11 company holidays (including two floating holidays).
Leaders who are invested in supporting your accelerated career growth plus paid training tuition reimbursement and a robust educational platform DevelopU with more than 10000 free courses to support you along the way.
An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture such as joining one of our Employee Resource Groups.
Access to our wellness and employee assistance programs.
Job Description:
About the Role:
The Customer Business Manager (CBM) is accountable for overall customer performance vs. the Annual Operating Plan (AOP). This role will also be responsible for Engaging and Delighting the customer and delivering on customer-supplier scorecard metrics.
Youll add value to this role by performing various functions including but not limited to:
- Serve as the main TreeHouse point of contact for Walmart and Sams Club customer accounts delivering communications and acting as first line of defense for customer issue resolution & managing internal resolution response
- Analyze Retail Link Luminate Madrid and syndicated data and identify actions to drive positive business performance for TreeHouse and customer
- Accountable for accurate demand plan and inputs to business team address gaps to Customer Annual Strategic Plan influence customer annual plan in conjunction with Commercial Finance
- Utilize the Business Unit/Platform Annual Playbook to activate DIBS initiatives (Distribution Innovation Bids and Seasonal) & align to platform goals:
- Proactively sell product portfolio by identifying assortment voids and white space opportunities where core capabilities and capacity exist
- Customize corporate innovation inputs for Walmart and Sams Club customer accounts
- Manage the process from start to end: product ideation product cuttings obtain commitment launch project product commercialization product launch involving supply chain analyze sales maintain the necessary item productivity while achieving organizational profit goals mitigate finished goods and packaging obsolescence during item transitions
- Collect customer bid information own bid kickoff meeting develop bid delivery strategy prepare for bid committee review communicate outcome of bid back to TreeHouse and update forecast based on outcome
- Assist Acct. Lead to translate Business Unit Playbook into account plan to drive platform growth and in planning and executing Innovation Sessions and Joint Business Planning w/customer
Important Details:
- The position is full time and reports into the field sales office located in Bentonville AR. We are in a hybrid schedule-Tuesday-Thursday in office Monday & Friday remote. Approximately 20-40% travel to various TreeHouse locations customer appointments industry events or other job-related functions.
Youll fit right in if you have:
- Minimum of 5 years of business experience in sales to Walmart and Sams Club
- Bachelors degree in Business Finance or related field
- Strong management skills with demonstrated problem solving ability skilled at multi-tasking and prioritization and communication of AOP performance to stakeholders at varying levels of the organization
- Excellent oral written interpersonal communication skills and effective relationship building skills:
- Capable of building strong internal and external relationships to achieve desired customer outcomes
- Excellent business analytical skills:
- Fluency in Retail Link Luminate Madrid Salesforce Power BI SAP SharePoint MS Office (Word Excel PowerPoint)
- Use of data to drive product and pricing strategies and their impact to production forecasts
- Ability to transform insights and analytics into customized strategic account plans for deliver growth
- Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding
Your TreeHouse Foods Career is Just a Click Away!
Click on the Apply button or go directly to let us know youre ready to join our team!
At TreeHouse Foods we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us Engage and Delight One Customer at a Time.TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race color national origin age sex sexual orientation gender gender identity or expression disability status protected veteran status or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact
TreeHouse Use Only: #IND1
Required Experience:
Manager
Employment Type
Full-Time
