Pricing Support Specialist

About Kinaxis

Location

This is a hybrid position. You can work from home and be located anywhere in Ottawa. Please note we work a hybrid schedule of 3 days per week at our Ottawa HQ.

About the team

The Pricing Support Specialist is responsible for executing and maintaining pricing operations within the companys SaaS business. This role provides structured support for quote configuration SKU and pricebook management and approval workflows within the CPQ system. It serves as a central contact for sales and cross-functional teams on pricing-related matters ensuring consistent application of pricing policies and compliance with established governance.

The specialist contributes to the accuracy of pricing tools and processes supports internal audits and participates in projects that enhance pricing efficiency and effectiveness across the organization.

What you will do

• Maintain and update SKUs price books and pricing configurations in Salesforce CPQ ensuring accuracy version control and alignment with current pricing structures.
• Act as a primary point of contact for Sales and Deal Desk teams to support quote configurations validate discount structures and resolve pricing-related issues within CPQ.
• Administer pricing and discount approval workflows manage approval thresholds and ensure compliance with established pricing policies and audit documentation requirements.
• Collaborate with internal stakeholdersincluding Product Sales Finance and Revenue Operationsto support product launches pricing changes and process alignment.
• Maintain pricing data accuracy across systems and contribute to reporting metrics tracking and ad hoc analyses such as margin impact or pricing adherence.
• Support pricing tool enhancements process documentation testing of configuration changes and identify opportunities for operational efficiency in pricing processes.

What we are looking for

• Bachelors degree in Business Finance Economics or a related discipline
• 3 years of experience in pricing deal desk sales operations or revenue operations within a SaaS environment
• Proficiency with Salesforce and CPQ systems
• Strong Microsoft Excel or Google Sheets skills (e.g. pivot tables vlookups formula auditing)
• Familiarity with SaaS pricing models discounting practices and product catalog management
• Ability to communicate clearly and collaborate across departments
• Strong attention to detail especially with audit tracking and version control
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Experience with business intelligence tools (e.g. Power BI)
• Understanding of SaaS financial metrics
• Salesforce Administrator or CPQ certification preferred
• Familiarity with ERP or CRM integrations (e.g. NetSuite Oracle SAP)

Work With Impact: Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every daywhen we see store shelves stocked when medications are available for our loved ones and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin Yamaha P&G Honda and more.

Social Responsibility at Kinaxis: Our Diversity Equity and Inclusion Committee weighs in on hiring practices talent assessment training materials and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and were committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates including those with specific needs or disabilities. If you require an accommodation please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education experience and skills most closely match the requirements of the role. After the initial screening all subsequent decisions regarding your application including final selection are made by our human recruitment team. AI does not make any final hiring decisions.