Product Safety Manager
Product Safety Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Product Safety Manager is responsible for leading the product safety strategy for our new line of licensed decorative lighting products. This role owns end-to-end product safety across the entire product lifecycleincluding product development production field return analysis and escalation of consumer issues. The Product Safety Manager implements our safety vision ensuring compliance with global electrical safety standards (UL CE IEC) while partnering closely with cross-functional teams to proactively identify assess and mitigate safety risks. This leader drives a culture of safety by embedding best practices into product design commercialization and ongoing operations.
As a key subject matter expert the ideal candidate possesses expertise in electrical engineering and a proven track record of building and managing safety programs within consumer electrical products. The role requires balancing a regulatory mindset with entrepreneurial agility enabling the launch of compliant products in a consumer-focused environment.
This full-time position reports to theChief Operating Officer and head of licensed products and is expected to work in a hybrid model which currently includes Monday Tuesday and Wednesday in our Burlingame and Redwood City offices. Frequent international travel to manufacturing facilities in Asia is required.
What youll do:
- Program Leadership:
- Drive the product safety program for our licensed lighting products with end-to-end safety ownership from product development through production field return evaluations and consumer escalations
- Implement our companys safety vision and embed a safety-first mindset throughout the product lifecycle collaborating with cross-functional teams
- Proactively identify assess and mitigate product safety risks staying ahead of evolving regulatory trends
- Champion a culture of safety across Balsam Brands
- Compliance & Risk Management:
- Ensure products comply with applicable safety regulations and standards (e.g. UL CE IEC)
- Lead comprehensive safety risk assessments and hazard analyses (FMEA Fault Tree Analysis) driving mitigation strategies
- Oversee testing protocols including validation of safety features and stress-testing for foreseeable misuse scenarios
- Incident Response & Continuous Improvement:
- Lead root cause investigations and corrective action processes for safety incidents collaborating with partner and factories to implement solutions
- Analyze safety data field returns and consumer feedback to drive continuous improvement and ensure learnings are integrated into future product development
- Regulatory & Documentation:
- Oversee and maintain safety documentation including certifications test results and compliance reports
- Guide the development of safety labels user manuals and warnings compliant with applicable safety standards (e.g. UL 588 IEC 60598)to support successful commercialization
- Cross-Functional Collaboration:
- Provide technical guidance to product development engineering sourcing and legal teams ensuring that safety and compliance are embedded in all stages of the product lifecycle
- Serve as a subject matter expert and work cross-functionally to train internal and external partners on safety protocols and emerging regulatory requirements
What you bring to the table:
Bachelors in Electrical Engineering or a related field; Masters preferred
8 years of experience in product safety management with a focus on electrical/consumer products
Proven track record of leading safety or risk management programs across the product lifecycle going beyond executing compliance tasks
Technical skills:
Expertise in electrical safety standardsand testing methodologies
Proficiency in risk assessment tools (FMEA Fault Tree Analysis)
Familiarity with other compliance areas such as EMC Wireless and Environmental compliance
Strong analytical problem-solving and strategic thinking skillsable to balance risk innovation and consumer experience
Exceptional communication and leadership skills with the ability to influence and align cross-functional teams and external partners
Willingness to travel internationally (up to 25%) to inspect factories oversee testing and build relationships with global partners
Demonstrated AI literacy enabling effective understanding interaction and critical evaluation of AI technologies and applications across diverse business functions
Preferred Qualifications:
Experience working in consumer electronics
Knowledge of reliability engineering and statistical analysis for safety data
Hands-on experience with lab testing equipment and product certification processes
About Us: Balsam Brands is a global omnichannel retailer with roots in holiday and home dcor. Our flagship brand Balsam Hill is recognized for its quality and craftsmanship. Beginning in 2026 as the new licensee for GE holiday lighting were excited to expand our portfolio through partnership with a strong established brand.
At the heart of everything we do is our people. We believe that our team members are our greatest asset and our success is built on a culture that prioritizes respect relationships authenticity and doing the right thing. We are committed to creating a supportive inclusive environment where everyone feels valued empowered and inspired to grow both personally and professionally.
We strive for excellence in every aspect of our work and our people-first approach drives our mission to create joy together. We empower our team and partners to love what they do provide products and experiences that inspire meaningful moments with family and friends and give back to our communities in impactful ways.
Our steadily growing teams in Boise the Bay Area Dublin the Philippines Canada and Mexico reflect our commitment to diversity and inclusion fostering a welcoming workplace for all.
When you join Balsam Brands you become part of a caring community dedicated to supporting each other fostering meaningful connections and making a positive impact both within our company and in the wider world.
Check out our flagship brand Balsam Hill:
Balsam Brands in Forbes: Brands on LinkedIn: Balsam Brands we strive to offer a competitive compensation and benefits package. For permanent full-time team members our current package includes:
Competitive compensation including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
Comprehensive Medical Dental and Vision coverage with 100% of monthly premiums covered for team members and 85% employer-paid premiums for other coverage tiers that include dependents
Up to $2000 annual funding toward HSA accounts
Medical transit dependent care FSA
Infertility coverage offered on all medical plans
Generous parental leave program and flexible return options
Company-paid life and AD&D insurance
Company-paid short and long-term disability insurance
401(k) with dollar-for-dollar company match up to $4000 per calendar year
Employee Assistance Program (EAP) and other mental health and wellness perks
Paid holidays annual shutdown week PTO and volunteer time-off (VTO) packages
Paid 5-week sabbatical leave after 10 years of employment
Annual continuous learning benefit up to $1000 per person per fiscal year
Up to $300 flexible reimbursement to support setup of new team members work-from-home environment
Generous team member merchandise discount
Valuable extras: identity theft protection subsidized parking monthly wellness pet insurance accident & critical illness insurance
The base pay range for this position is: $131000 to $163000. Please note that placement within the posted salary range is based on several factors including geographic location experience skills alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range as this typically reflects a candidate who exceeds all role requirements and brings significant directly applicable experience. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair externally competitive and fiscally prudent total compensation package administered in a simple and consistent manner.
At Balsam Brands we strive to build a diverse equitable and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds ages abilities and experiences to apply. We do not discriminate on the basis of race ethnicity religion national origin citizenship marital or family status disability sexual orientation gender identity or expression pregnancy or caregiver status veteran status or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process to perform essential job functions and to receive other benefits and privileges of employment.
#LI-Hybrid
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
