Account Manager

We are currently recruiting for Account Manager to join our fantastic team at our site based in Heathrow and/or Midlands. If you are passionate about a rewarding career in Forensic testing and want to use your expertise to its full potential then this is a great opportunity to join a well-established and successful market leading company with over 30 years experience in providing Forensic Services to the Police forces of England and Wales as well as other commercial organisations and public sector bodies.

This is a truly exciting time to begin or continue your career with our first-class business as an Account Manager you will be responsible for maintaining and developing customer relationships growing sales and supporting the evolution of services in line with customer ambitions.

Key Responsibilities and Accountabilities

• Liaise directly with customer Key Stakeholders to understand and deliver the customer requirements
• Achieve divisional and company sales targets
• Develop and drive sector sales strategies
• Increase sales/profitability from existing and new accounts
• Provide reporting and analysis
• Maintain accurate customer records
• Prepare complex commercial proposals in liaison with operational colleagues
• Assist with Operational delivery when required.

Qualifications :

We are looking for someone with a proven background in Key Account Management within a B2B environment combined with a demonstrable track record of sales growth and commercial acumen. The ideal candidate will possess excellent communication and presentation skills a solid understanding of selling scientific products and services and be proficient in Microsoft Office and CRM software. While experience in workplace drug testing and commercial procurement is desirable its not essential. A scientific background or education would also be an advantage.

The right candidate will be highly motivated enthusiastic and driven to exceed customer expectations. They will be a strategic thinker who takes ownership promotes the voice of the customer and fosters a positive culture through collaboration and strong interpersonal skills. A willingness to travel is essential and a team-oriented mindset with integrity and a customer-focused attitude sits at the heart of everything we do at EFS.

Additional Information :

Due to the highly sensitive nature of the work applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC) as such any criminal convictions may prevent you from gaining security clearance. Further information on the security clearance process and requirement can be found at In addition all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment.

In return for your hard work and loyal service we will offer you a competitive salary and a selection of employee benefits via our flexible benefits menu which includes cycle to work give as you earn volunteering days buy and sell addition we also offer the following:

• Life Assurance (3 times annual salary)
• Scottish Widows Company Pension Plan
• 25 days annual leave plus bank holidays (increasing to a maximum of 30 days)
• Employee length of service awards and yearly recognition schemes celebrating work anniversaries here at EFS.
• Employee tech scheme
• Discount vouchers and flexi reward points on our employee wellness hub
• Everyone who joins EFS will have access to Perkbox allowing you to save money all year round on a wide range of perks such as supermarket savings days out or your daily coffee
• Learning and study support
• Employee Assistance Programme
• Health Cash Plan membership
• Enhanced company sick maternity and paternity pay scheme
• Refer a friend scheme
• Subscription to mental health support and wellbeing
• Free on-site car parking

Due to the nature of the work we undertake on our EFS Midlands site for employees based at EFS Midlands or likely to attend EFS Midlands as part of their role you must inform us if you come into contact with any firearms or ammunition through work or any other reason as there will be precautions you will need to take in order to enter the premises.  This also applies to persons involved in clay pigeon shooting and those who regularly use any cartridge-based tools such as nail/stud guns.  Please provide details on your application.

Remote Work :

No

Employment Type :

Full-time