Parts Sales Coordinator
Parts Sales Coordinator
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Job Description
We begin with dreams. Dreams drive our motivation. Dreams are our future. The worlds dreams peoples dreams our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.
All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the worlds and peoples tomorrows; the worlds first the worlds best technologies and products; we will continue our part in creating a better society.
Job Summary
Nidec is the worlds No. 1 comprehensive motor manufacturer handling everything that spins and moves miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries/affiliates. We are a leading manufacturer of commercial motors industrial motors appliance motors and controls. Our product line features a full line of high efficiency motors for industrial applications in water treatment mining oil and gas and power generation and for commercial applications such as pool and spa condensers cooling towers and large refrigeration units.From keeping us comfortable in our homes to pumping clean water to making our cars more safe electric motors are an indispensable part of our daily lives. At Nidec our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics the impact of motors will only increase.
With over 140000 employees stationed worldwide Nidec continues to be a unique organization and each location maintains its individual personality.
Whether driving locomotives powering offshore platforms or keeping the lights on after a storm Nidec electric power generation products impact the world on a daily basis. With over 1000 employees in the Americas we are moving forward with technology to solve our customers electrical power needs for both prime and backup generation needs as the industrys leading manufacturer.
Job Description
Shift: 1st Shift
Days of Work: Monday - Friday
Work Hours: 8:00am to 5:00pm
Work Location: On-Site (Mankato MN)
Starting Salary: $19.14 - $26.80
Pay Frequency: Bi-Weekly
At Nidec we prioritize our teams well-being and success. Our comprehensive benefits package is designed to support you both personally and professionally. These are the great benefits we offer with additional perks and programs available to enhance your overall experience with us.
- Competitive Compensation: Attractive salary with additional bonus opportunities.
- Health and Wellness: Comprehensive medical dental and vision coverage effective from your first day.
- Retirement Savings: 401(k) plan with a best in-class company match of 100% on the employees first 6% with an additional 3% employer contribution to support your financial future.
- Work-Life Balance: Generous time off package including PTO and holidays.
- Education Assistance: Tuition reimbursement and continuous learning opportunities to support your professional growth.
Position Objective:
The Parts Sales Coordinator position is responsible for direct interaction with external customers: key accounts open market customers LS Factory LS Offices; as well as internal customers: Service Reman Warranty and Sales. Part identification internal part pricing updates quotations parts order entry customer entry amongst other daily activities are required to ensure accuracy profitability and timely responses internally and externally. With majority of concentration involving aftermarket this position is engaged with most every aspect of our business: Purchasing Sales Customer Service Operations Engineering Finance and Logistics to ensure communication of customer expectations regarding products as well as on-time delivery. Parts Sales Coordinators must be highly organized to handle workload and satisfy customers needs.
Essential Duties/Responsibilities:
- Proactively manage the order process for key accounts from order entry to shipment of units
- Enter new orders into ERP system from customer purchase orders or portals
- Communicate lead times delivery dates and demand for parts and assemblies from both EPG-A and EPG-E manufacturing facilities
- Communicate directly with external customers to provide delivery dates order acknowledgements updates and shipping information.
- Serve as the voice of the customer to various departments within the sales order process (i.e. engineering quality operations etc.)
- Participate in key customer meetings to provide updates
- Maintain and organize customer order files including export control documentation per company requirements (ARAS / MKDenial / Exports)
- Communicate on a regular basis status updates changes issues or delays directly with the customer
- Review forecast of future demand from key customer files.
- Serve as the direct point of contact between the company and customers
- Directing information and updates to the appropriate individuals within the organization
- Answer customer inquiries and provide regular updates on status of orders provided from various individuals internally
Experience/Skills:
- Customer support experience or experience as a customer service representative
- Customer based orientation and ability to adapt/respond to different types of characters
- Excellent communication skills (Active listening phone skills email)
- Ability to prioritize attention to detail and manage time effectively
- Ability to proactively solve problems that arise through the sales order process
- Ability to analyze order information and relay to individuals at different levels within the organization
- Proficiency with computers Microsoft Office skills: Teams Excel Word addition to working knowledge of ERP / MRP systems
- Must be a US citizen for positions at the North Mankato facility.
Education:
- Associates or bachelors degree; or equivalent work experience
Additional Job Details
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
Required Experience:
IC
Employment Type
Full-Time
