Sr. Technical Program Manager, Devices Technologies (Fulfillment Technology & Robotics)
Sr. Technical Program Manager, Devices Technologies (Fulfillment Technology & Robotics)
Posted on :
30-07-2025
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1 Vacancy
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Job Description
Amazons Fulfillment Technologies & Robotics is looking for a Sr. Technical Program Manager who is passionate innovative and has a strong drive to automate simplify and solve large-scale ambiguous problems. The Devices Technologies team is responsible for products and services that manage Amazons edge compute fleet - comprising overdevices across 3000 locations worldwide serving both Global Fulfillment and Transportation (first middle and last mile). Our systems manage everything from leading-edge robotics to delivery stations around the world. We deliver innovative technical solutions to facilitate the massive growth in Amazons global compute capabilities.
The Senior Technical Program Manager (TPM) within Outposts Infrastructure Management is responsible for planning executing managing and reporting on large-scale infrastructure programs that enable the successful deployment and operation of Amazon Outposts worldwide. This role ensures the successful implementation and management of critical Outposts infrastructure by driving collaboration between Software Development Operations Network Engineering field teams program management and application teams requiring on-premise compute while providing structured reporting and performance tracking to leadership.
In addition to managing programs TPMs own all reporting performance metrics and dashboards for Outposts infrastructure management products and systems. They develop and maintain product performance tracking infrastructure health dashboards and KPIs to measure the effectiveness of deployments operational efficiency and infrastructure reliability across the Outposts fleet.
Key job responsibilities
Program & Project Management
- Drive end-to-end execution of large-scale Outposts infrastructure management programs ensuring successful deployment and operational excellence
- Develop and maintain program roadmaps timelines and dependencies while managing risks
- Lead cross-functional initiatives involving Software Development Operations Network Engineering field and application teams
- Coordinate with application teams and business stakeholders to understand compute requirements and ensure successful implementation
Technical Leadership & Operations
- Design and implement scalable processes for Outposts infrastructure deployment monitoring and management
- Partner with engineering teams to develop and enhance infrastructure management services and automation
- Establish and maintain infrastructure health metrics KPIs and dashboards to track operational efficiency
- Drive continuous improvement in deployment processes operational procedures and monitoring systems
Stakeholder Management & Reporting
- Provide regular updates and insights to leadership on program status risks and mitigation strategies
- Build and maintain strong relationships with cross-functional teams and stakeholders
- Create and deliver structured reporting on infrastructure performance capacity utilization and operational metrics
- Collaborate with product teams to gather requirements and influence infrastructure management roadmap
Process & Documentation
- Develop and maintain technical documentation for infrastructure management processes and procedures
- Create and implement standard operating procedures for infrastructure deployment and operations
- Drive standardization efforts across infrastructure management tools and practices
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Senior Technical Program Manager (TPM) within Outposts Infrastructure Management is responsible for planning executing managing and reporting on large-scale infrastructure programs that enable the successful deployment and operation of Amazon Outposts worldwide. This role ensures the successful implementation and management of critical Outposts infrastructure by driving collaboration between Software Development Operations Network Engineering field teams program management and application teams requiring on-premise compute while providing structured reporting and performance tracking to leadership.
In addition to managing programs TPMs own all reporting performance metrics and dashboards for Outposts infrastructure management products and systems. They develop and maintain product performance tracking infrastructure health dashboards and KPIs to measure the effectiveness of deployments operational efficiency and infrastructure reliability across the Outposts fleet.
Key job responsibilities
Program & Project Management
- Drive end-to-end execution of large-scale Outposts infrastructure management programs ensuring successful deployment and operational excellence
- Develop and maintain program roadmaps timelines and dependencies while managing risks
- Lead cross-functional initiatives involving Software Development Operations Network Engineering field and application teams
- Coordinate with application teams and business stakeholders to understand compute requirements and ensure successful implementation
Technical Leadership & Operations
- Design and implement scalable processes for Outposts infrastructure deployment monitoring and management
- Partner with engineering teams to develop and enhance infrastructure management services and automation
- Establish and maintain infrastructure health metrics KPIs and dashboards to track operational efficiency
- Drive continuous improvement in deployment processes operational procedures and monitoring systems
Stakeholder Management & Reporting
- Provide regular updates and insights to leadership on program status risks and mitigation strategies
- Build and maintain strong relationships with cross-functional teams and stakeholders
- Create and deliver structured reporting on infrastructure performance capacity utilization and operational metrics
- Collaborate with product teams to gather requirements and influence infrastructure management roadmap
Process & Documentation
- Develop and maintain technical documentation for infrastructure management processes and procedures
- Create and implement standard operating procedures for infrastructure deployment and operations
- Drive standardization efforts across infrastructure management tools and practices
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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