Service Advisor
Service Advisor
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Job Description
Mitchell Chrysler Dodge Jeep and Ram located in Canton CT has a dedicated ownership time with over 50 years of combined service. Their commitment has proven itself time and time again especially in the area of new business start-ups. Their combined skills have allowed our business to show stable charted growth.
The average length of service in our company is 9.5 years! We are a company that is committed to our employees and their families.
Furthermore wepromise that well be there for our customersfor as long as they own theirvehicle. Theirsatisfaction isnt total unless it lasts for the life of the car.
What We Offer
- Medical Dental & Vision Insurance
- Basic Life Insurance
- 401k
- Accident and Critical Illness Insurance
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age mileage and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications
- Minimum 1 year experience in a service advisory role
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused
Required Experience:
Unclear Seniority
Employment Type
Full-Time
