Sales Managerï¼Excavatorï¼
Sales Managerï¼Excavatorï¼
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Job Description
Reports To: European General Manager(Customer)
Employment Type: Full-Time
Job Summary:
We are recruiting for our customer. The Role is responsible for developing managing and optimizing the performance of a dealer network to achieve sales service and operational excellence. This role involves building strong relationships with dealers providing training and support and ensuring alignment with company objectives and customer satisfaction standards.
Key Responsibilities:
Dealer Relationship Management:
Develop and maintain strong professional relationships with dealers to drive engagement and loyalty.
Act as the primary point of contact for all dealer-related inquiries and communications.
Conduct regular dealer meetings to communicate strategic objectives and updates.
Network Development:
Identify and onboard new dealers to expand market coverage and reach.
Assess and evaluate dealer performance ensuring compliance with contractual and operational standards.
Collaborate with dealers to create business plans focused on growth profitability and customer satisfaction.
Sales and Revenue Growth:
Drive sales targets and objectives through the dealer network.
Provide sales training tools and resources to help dealers succeed.
Analyze sales data and market trends to identify opportunities for growth.
Operational Excellence:
Monitor dealer service levels to ensure timely and efficient customer support.
Implement performance metrics and KPIs for dealer operations.
Resolve escalated issues ensuring alignment with company policies and customer expectations.
Training and Support:
Organize and deliver training sessions for dealers on products services and business practices.
Provide ongoing support and guidance to dealers to enhance their operational capabilities.
Qualifications and Requirements:
Education: Bachelors degree in business administration Sales Marketing or related field.
Experience: Minimum of 5 years in dealer network management sales management or a similar role in the construction equipment (excavators prior)industry.
Skills:
Strong interpersonal and communication skills.
Analytical and strategic thinking abilities.
Proficient in CRM and sales reporting tools.
Knowledge of forklift or material handling equipment is highly desirable.
Other Requirements:
A willingness to travel extensively (domestically and internationally if required).
Valid drivers license.
Key Competencies:
Relationship building and management.
Sales and business acumen.
Problem-solving and decision-making.
Adaptability and resilience under pressure.
Customer-centric approach.
Employment Type
Full Time
