Job Title: Salesforce Functional Consultant
Location: Atlanta GA (Onsite)
Employment Type: Full-Time
Experience Level: 10 TO 15
Must-Have Technical/Functional Skills:
- Sales and Service Cloud certifications required
- Financial Services Cloud (FSC) certification preferred
- Experience in banking and financial services domain
- Ability to define system landscape and deliver CRM solutions
- Working knowledge of data migration and integration
- Proven experience designing and implementing business solutions in client-facing and leadership roles
Roles & Responsibilities:
- Execute quick proof of concepts (POCs)
- Write user stories aligned with Financial Services Cloud and Experience Cloud capabilities
- Perform hands-on work on existing Salesforce implementations
- Lead business solution design using Salesforce technology and conduct executive discovery sessions
- Understand and document functional and technical requirements
- Perform routine Salesforce administration tasks
- Create documentation including training materials release notes user stories and process flows
- Coordinate and participate in system integration testing (SIT) and user acceptance testing (UAT)
- Collaborate with business and IT stakeholders
- Manage onsite-offshore coordination
- Report project progress regularly
- Support testing and training strategy