Need Business Analyst for projects involving all aspects of the Software Development Lifecycle. The BA should expect to be involved with testing and work on the application Helpdesk. Excellent communication and Customer Service Skills Required.
Note: Hybrid role - 2 days Onsite 3 days Remote. Right now onsite days ae Monday and Tuesday but this can change.
Excellent communication is Required (verbal and written) as well as Excellent Customer Service Skills.
We are loooking for a polished well spoken experienced BA who can think out of the box. They will need to be creative in their requirement gathering and documentation of new applications and presentation of those requirements.
We are also looking for a well spoken BA to assist customers on the service desk who are having issues with applications like receiving error messages. The role of the BA will be to document issues verify data and analyze tickets and do testing. BAs do everything but coding.
BA must have Information Technology Project Development work experience and/or Function/Business Process Analysis work experience and have experience developing workflows mockups requirements testing and production support for projects.
Responsibilities:
The BA will be responsible for the development and documentation of business requirements create User Interface mockups assist the technical teams in the development and documentation of technical requirements test the resultant software (including user Acceptance Testing) create instruction manuals and teach the system to end users. The BSC may also be called upon to perform limited project management functions.
Skills Required:
- Excellent communication and customer service skills
- Strong skills in Microsoft Visio
- Experience with developing systems via a structured SDLC methodology
- Experience with testing training
- Experience with UI design
- Ability to analyze and document complex business processes and work flows and propose areas for improvement
- Ability to gather data via diverse means (i.e. interviews observation surveys existing written documentation) and interpret relevant information
- Ability to document storyboards screen mockups wireframes system flows interfaces use cases and business rules.
-Customer Service / Helpdesk experience
4-year college degree
Required/Desired Skills
Skill | Required /Desired | Amount | of Experience |
---|
Experience as a Business Analyst | Required | 5 | Years |
Experience with testing training | Required | 5 | Years |
Experience with developing systems via a structured SDLC methodology | Required | 5 | Years |
Ability to analyze and document complex business processes and work flows and propose areas for improvement | Required | 5 | Years |
Ability to gather data via diverse means (i.e. interviews observation surveys existing written documentation) and interpret relevant information | Required | 5 | Years |
Ability to document storyboards screen mockups wireframes system flows interfaces use cases and business rules. | Required | 5 | Years |
Experience with UI design | Required | 5 | Years |
Experience with user support / Customer Service / Help Desk | Required | 3 | Years |
Strong skills in Microsoft Visio | Required | 5 | Years |
4-year college degree or equivalent study under the direction of the supervisor of the business analyst team or designated project leader. | Required | 4 | Years |
Questions
No. | Question |
---|
Question1 | Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement |
Question2 | Please list candidates email address HERE that will be used when submitting E-RTR. |
Question3 | Do you agree to the maximum hourly Vendor Rate of $$$ (excluding the Efficiency Fee) |
Question4 | One hour unpaid lunch. Do you accept this requirement |
Question5 | Where is the candidate geographically located |
Employment Type
Full-time
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