Client Relationship Manager
Client Relationship Manager
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Job Description
Job Description
We are seeking a proactive and dedicated Client Relationship Manager to join our team in Boston. This role is critical to building and maintaining strong relationships with our clients while ensuring the highest level of service. The ideal candidate will act as the key point of contact understanding client needs and aligning them with SharpContras solutions.
Responsibilities
Serve as the main liaison between clients and internal teams
Develop and maintain long-term strategic partnerships
Understand client business goals and ensure service delivery aligns with expectations
Conduct regular meetings to assess satisfaction and identify opportunities for growth
Resolve client issues promptly effectively and professionally
Collaborate with sales marketing and operations teams to enhance client experience
Prepare reports and updates for internal stakeholders regarding account performance
Qualifications :
Qualifications
Bachelors degree in Business Communications or related field
2 years of experience in client relationship management or account management
Exceptional interpersonal and communication skills
Strong problem-solving and negotiation abilities
Ability to manage multiple accounts and prioritize tasks efficiently
Familiarity with CRM software and project management tools is a plus
Additional Information :
Benefits
Competitive salary: $63000 - $69000 annually
Professional development and career growth opportunities
Health dental and vision insurance
401(k) retirement plan with company match
Paid time off and company holidays
Supportive and collaborative work environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
