Client Relationship Representative
Client Relationship Representative
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Job Description
Job Description
We are seeking a Client Relationship Representative to join our growing team in Madison WI. The ideal candidate will serve as a key liaison between our company and our clients ensuring clear communication high satisfaction and lasting partnerships. If you have a passion for building strong client relationships and problem-solving in a fast-paced environment we want to hear from you.
Responsibilities
Serve as the primary point of contact for assigned clients
Develop and maintain long-term client relationships
Address client inquiries concerns and requests in a timely and professional manner
Collaborate with internal departments to ensure client expectations are met
Monitor account activity and ensure service levels are maintained
Collect and analyze feedback to improve overall client satisfaction
Prepare reports and maintain accurate client records
Qualifications :
Qualifications
Bachelors degree in Business Communications or a related field (or equivalent experience)
1 years of experience in client services account management or a similar role
Strong communication and interpersonal skills
Detail-oriented with excellent organizational abilities
Proficiency in Microsoft Office Suite (Word Excel Outlook)
Ability to manage multiple accounts and deadlines efficiently
Problem-solving mindset with a customer-first approach
Additional Information :
Benefits
Competitive salary ($49000 - $55000 annually)
Opportunities for professional growth and development
Comprehensive health dental and vision insurance
Paid time off and holidays
Supportive and collaborative team environment
On-the-job training and mentorship programs
Retirement savings plan
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
