drjobs Client Relationship Representative

Client Relationship Representative

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1 Vacancy
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Job Location drjobs

Phoenix - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are looking for a Client Relationship Representative to serve as a key point of contact for our clients ensuring their satisfaction retention and continued partnership with Beloform. This role requires strong interpersonal skills excellent communication abilities and a passion for delivering high-quality service. The ideal candidate will be proactive in identifying client needs and fostering long-term relationships.

Responsibilities

  • Serve as the primary liaison between the company and assigned clients

  • Understand client objectives and provide tailored support to meet their needs

  • Maintain regular contact with clients via phone email and in-person meetings

  • Address client inquiries concerns and feedback in a timely and professional manner

  • Coordinate with internal departments to ensure client deliverables are met

  • Prepare reports on account status and present updates to management

  • Monitor client satisfaction and identify opportunities for upselling or renewals

  • Support onboarding processes for new clients


Qualifications :

Qualifications

  • Bachelors degree in Business Communications or related field (preferred)

  • 13 years of experience in client service account management or related roles

  • Strong verbal and written communication skills

  • Excellent problem-solving and organizational abilities

  • Ability to multitask and manage time effectively

  • Proficiency in Microsoft Office Suite (Word Excel Outlook)

  • Customer-focused mindset with attention to detail


Additional Information :

Benefits

  • Competitive annual salary: $56000 - $63000

  • Opportunities for professional growth and advancement

  • Comprehensive training and development programs

  • Health dental and vision insurance packages

  • Paid time off and company holidays

  • Supportive and collaborative work environment


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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