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You will be updated with latest job alerts via emailJob Description
We are looking for a Client Relationship Representative to serve as a key point of contact for our clients ensuring their satisfaction retention and continued partnership with Beloform. This role requires strong interpersonal skills excellent communication abilities and a passion for delivering high-quality service. The ideal candidate will be proactive in identifying client needs and fostering long-term relationships.
Responsibilities
Serve as the primary liaison between the company and assigned clients
Understand client objectives and provide tailored support to meet their needs
Maintain regular contact with clients via phone email and in-person meetings
Address client inquiries concerns and feedback in a timely and professional manner
Coordinate with internal departments to ensure client deliverables are met
Prepare reports on account status and present updates to management
Monitor client satisfaction and identify opportunities for upselling or renewals
Support onboarding processes for new clients
Qualifications :
Qualifications
Bachelors degree in Business Communications or related field (preferred)
13 years of experience in client service account management or related roles
Strong verbal and written communication skills
Excellent problem-solving and organizational abilities
Ability to multitask and manage time effectively
Proficiency in Microsoft Office Suite (Word Excel Outlook)
Customer-focused mindset with attention to detail
Additional Information :
Benefits
Competitive annual salary: $56000 - $63000
Opportunities for professional growth and advancement
Comprehensive training and development programs
Health dental and vision insurance packages
Paid time off and company holidays
Supportive and collaborative work environment
Remote Work :
No
Employment Type :
Full-time
Full-time