With Relocation Support German Customer Advisor
With Relocation Support German Customer Advisor
Posted on :
29-07-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Provide timely and professional responses to customer inquiries via phone email and chat.
- Assist customers with product-related questions order issues and technical support.
- Resolve customer concerns and escalate complex matters to the relevant teams.
- Deliver clear and effective solutions to ensure customer satisfaction.
- Maintain accurate records of customer interactions and resolutions in the CRM system.
What We Are Looking For
- Fluency in German (C2 level) with strong English communication skills (B2 level or higher).
- Strong problem-solving abilities and excellent communication skills.
- Flexibility to work in rotational shifts including night shifts and weekends.
- No experience necessary entry-level candidates are welcome.
- Must be available to work on-site in Lisbon.
What We Offer
- Competitive salary with an attractive benefits package.
- Private health insurance.
- Paid training to help you succeed in the role.
- A diverse supportive and dynamic work environment.
- Opportunities for career advancement and growth within the company.
Work Schedule
- Monday to Sunday: 24/7 (rotational shifts including night shifts).
- Days Off: 2 rotational days off each week.
Employment Type
Full Time
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