Manager - Policy Issuance
Manager - Policy Issuance
Posted on :
29-07-2025
Employer Active
1 Vacancy
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Job Description
Position - Manager Policy Issuance
Job Description
Position
Manager Policy Issuance
No. of Position
1
Department
Operations- Policy Issuance
Function
Policy issuance
Reporting to
Chief Manager
Band
4
Location
Gurugram
Last Date of Submission
JOB SUMMARY
KEY RESPONSIBILITIES
Operations Management: Managing critical projects/ releases for onboarding assets like mPro Dolphin & Ingenium.
- Responsible for creating BRD post understanding of requirements from stakeholders
- Ensuring error free system releases without any production outages.
- SPOC from PI for respective channel/partner/system and ensure representation in relevant CFTs/meetings
- Will need to work with internal stakeholders including IT & Customer Engagement Team on alignment of respective releases.
- Writing Test cases for BRD raised Test scenario & test cases.
- Monitor hyper care & close Production issues of all the requirements raised
Measures of Success
- No CRs on account of deficient BRs
- Adherence to BR submission FS sign off testing and launch timelines
- Timely monitoring and closure of defects
Key competencies/skills required
- Excellent Verbal & Written Communication Skills with ability to handle business partner
- Multi-tasking capabilities with Eye for Detail.
- Well versed with AMLI system Dolphin Ingenium M pro and Omnidocs
Desired qualification and experience
- Graduate / Post-Graduate in any discipline
- 3-5 years of relevant work experience in Operations
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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