Vice President & Head Project Management - New Partnerships - Onboarding & Activation

Function Summary

Introduction: Group Credit Life insurance is a specialized product offered by life insurance companies designed to cover the outstanding loan amount in case the borrower passes away during the loan tenure. This insurance is typically purchased by financial institutions like banks and NBFCs to protect their loan portfolios and reduce credit risk.

Job Summary

The Head of Project Management for New GCL Partnerships Onboarding & Activation will be responsible for leading and managing all strategic and operational projects related to the onboarding and activation of new group credit life insurance partnerships. This role will ensure seamless integration of partner operations with the companys insurance offerings driving growth operational efficiency and compliance. The role demands a strong blend of project management expertise stakeholder management insurance domain knowledge and strategic leadership

Key Responsibilities

1. Project Leadership & Management

• Lead end-to-end project management for onboarding new GCL partnerships including planning execution monitoring and delivery.
• Develop detailed project plans timelines and budgets aligned with business objectives.
• Ensure timely and successful delivery of onboarding and activation projects meeting scope quality and cost expectations.
• Identify project risks and mitigation strategies ensuring proactive resolution of issues.

2. Stakeholder Management

• Collaborate with internal teams (Underwriting Claims Sales IT Compliance Operations) to align onboarding processes.
• Serve as the primary liaison with new GCL partners for onboarding and activation activities.
• Manage expectations and communications with all stakeholders including partners and senior management.

3. Process Optimization & Compliance

• Design implement and continuously improve onboarding and activation workflows for new GCL partnerships.
• Ensure compliance with regulatory requirements and company policies in all onboarding processes.
• Establish standardized project governance reporting and documentation practices.

4. Partnership Enablement

• Work closely with business development and sales teams to understand new partnership requirements and tailor onboarding strategies.
• Facilitate smooth integration of partner systems with the companys underwriting and policy administration platforms.
• Support activation efforts to ensure partner engagement and readiness for policy issuance and servicing.

5. Team Leadership

• Lead mentor and develop a team of project managers and coordinators focused on GCL partnership onboarding.
• Foster a culture of accountability collaboration and continuous improvement.

6. Reporting & Analysis

• Provide regular project status updates and performance metrics to senior management.
• Analyze project outcomes and partner feedback to drive future improvements.

Key skills required

• Strategic Thinking & Execution
• Leadership & Team Development
• Risk Management
• Customer/Partner Focus
• Process Improvement
• Communication & Influencing
• Negotiation Skills
• Change Management

Key Relationships Management (Internal /External)

External: New group credit life insurance partnerships

Internal:

• Direct Reports: Project Managers Project Coordinators Onboarding Specialists

• Cross-functional Collaboration: Underwriting Claims IT Compliance Sales Operations

Desired qualification and experience

• Bachelors degree in Business Administration Insurance Finance or related field. MBA or relevant advanced degree preferred.
• Proven experience (15 years) in project management within insurance or financial services with at least 8 years in leadership roles and Deep understanding of Group Credit Life insurance products and related processes.
• Excellent stakeholder management negotiation and communication skills.
• Strong analytical problem-solving and decision-making abilities.
• Familiarity with regulatory and compliance requirements in the insurance domain.

About Axis Max Life Insurance

Axis Max Life Insurance Limited formerly known as Max Life Insurance Company Ltd. is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24 Axis Max Life Insurance has achieved a gross written premium of INR 29529 Cr. For more information please visit the company website at .

#ComeAsYouAre LGBTQIA and PwD candidates of all ages are encouraged to apply

Function Summary

Introduction: Group Credit Life insurance is a specialized product offered by life insurance companies designed to cover the outstanding loan amount in case the borrower passes away during the loan tenure. This insurance is typically purchased by financial institutions like banks and NBFCs to protect their loan portfolios and reduce credit risk.

Job Summary

The Head of Project Management for New GCL Partnerships Onboarding & Activation will be responsible for leading and managing all strategic and operational projects related to the onboarding and activation of new group credit life insurance partnerships. This role will ensure seamless integration of partner operations with the companys insurance offerings driving growth operational efficiency and compliance. The role demands a strong blend of project management expertise stakeholder management insurance domain knowledge and strategic leadership

Key Responsibilities

1. Project Leadership & Management

• Lead end-to-end project management for onboarding new GCL partnerships including planning execution monitoring and delivery.
• Develop detailed project plans timelines and budgets aligned with business objectives.
• Ensure timely and successful delivery of onboarding and activation projects meeting scope quality and cost expectations.
• Identify project risks and mitigation strategies ensuring proactive resolution of issues.

2. Stakeholder Management

• Collaborate with internal teams (Underwriting Claims Sales IT Compliance Operations) to align onboarding processes.
• Serve as the primary liaison with new GCL partners for onboarding and activation activities.
• Manage expectations and communications with all stakeholders including partners and senior management.

3. Process Optimization & Compliance

• Design implement and continuously improve onboarding and activation workflows for new GCL partnerships.
• Ensure compliance with regulatory requirements and company policies in all onboarding processes.
• Establish standardized project governance reporting and documentation practices.

4. Partnership Enablement

• Work closely with business development and sales teams to understand new partnership requirements and tailor onboarding strategies.
• Facilitate smooth integration of partner systems with the companys underwriting and policy administration platforms.
• Support activation efforts to ensure partner engagement and readiness for policy issuance and servicing.

5. Team Leadership

• Lead mentor and develop a team of project managers and coordinators focused on GCL partnership onboarding.
• Foster a culture of accountability collaboration and continuous improvement.

6. Reporting & Analysis

• Provide regular project status updates and performance metrics to senior management.
• Analyze project outcomes and partner feedback to drive future improvements.

Key skills required

• Strategic Thinking & Execution
• Leadership & Team Development
• Risk Management
• Customer/Partner Focus
• Process Improvement
• Communication & Influencing
• Negotiation Skills
• Change Management

Key Relationships Management (Internal /External)

External: New group credit life insurance partnerships

Internal:

• Direct Reports: Project Managers Project Coordinators Onboarding Specialists

• Cross-functional Collaboration: Underwriting Claims IT Compliance Sales Operations

Desired qualification and experience

• Bachelors degree in Business Administration Insurance Finance or related field. MBA or relevant advanced degree preferred.
• Proven experience (15 years) in project management within insurance or financial services with at least 8 years in leadership roles and Deep understanding of Group Credit Life insurance products and related processes.
• Excellent stakeholder management negotiation and communication skills.
• Strong analytical problem-solving and decision-making abilities.
• Familiarity with regulatory and compliance requirements in the insurance domain.

About Axis Max Life Insurance

Axis Max Life Insurance Limited formerly known as Max Life Insurance Company Ltd. is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24 Axis Max Life Insurance has achieved a gross written premium of INR 29529 Cr. For more information please visit the company website at .

#ComeAsYouAre LGBTQIA and PwD candidates of all ages are encouraged to apply