Computer Support Technician
Computer Support Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:On-site in Minneapolis MN (with occasional travel to St. Paul MN)
Duration:up to 2 Years
Clearance Required:DOJ Background Investigation (Minimum Background Investigation waiver required prior to start)
Work Hours:40 hours/week (8 AM 5 PM) with occasional evenings/weekends and overtime (pre-approved)
Key Responsibilities:
- ProvideIT customer supportincluding installation configuration and troubleshooting of desktops laptops and mobile devices
- Assist in theadministration and maintenance of networked systems ensuring availability integrity and security
- Conductquality assurance implementation and system testingacross data voice and video platforms
- Supportweb content and intranet maintenance including editing troubleshooting and content uploading
- Contribute tolitigation supportandcase management systems
Required Skills & Qualifications:
- Post-high school education(degree or relevant coursework)
- Minimum of 5 years ofIT-related experience including:
- Systems administration and troubleshooting
- Network configuration and optimization
- Microsoft Windows Office Suite SQL Server
- Experience with helpdesk/customer service tools
- Competency in the following areas:
- Attention to Detail
- Customer Service
- Problem Solving
- Strong verbal/written communication and documentation skills
Preferred certifications:
- CompTIA A Network Security Microsoft certifications
Additional Requirements:
- Must be aU.S. Citizenand meet DOJ residency requirements
- Must be willing to undergo DOJ security background check and sign confidentiality nondisclosure and loyalty agreements
- Should be able tostart on or before September 26 2025 pending clearance
- Ability to work under the direction of Government IT Systems Manager and adhere to federal standards and ethics training
Required Experience:
Senior IC
Employment Type
Contract
