Account Manager, Existing Sellers (Fulfillment)

Are you familiar with account management or sales Join a collaborative team shaping the future of e-commerce in Australia! Were seeking an Account Manager to nurture relationships with existing Amazon Sellers and help them grow their business on Amazons marketplace.

Were growing at a phenomenal rate as we work to create an awesome shopping experience for Australians. New team members are joining us in our mission to be the most customer-centric company on Earth. To reach our goal we need talented bright and driven individuals. If youd like to help us build the number one place to find and buy anything online then this role is for you.

Were looking for a motivated and driven Account Manager to join our Existing Seller Management (ESM) team managing existing third-party sellers at Amazons Marketplace in Australia. Youll join a team of high-performing Account Managers working with a diverse portfolio of Sellers in the AU marketplace with ample opportunity to grow and develop new skills.

As an Account Manager youll be responsible for developing relationships with existing sellers and optimizing their fulfillment strategy. Youll work closely with sellers to understand their procurement requirements and collaborate with internal Amazon teams to determine the best solutions to address their business needs.

The ideal candidate will have experience developing relationships across functional areas such as procurement production maintenance supply chain and IT and has a proven track record of meeting and exceeding sales goals.

Operating in a fast-moving and sometimes ambiguous environment the successful candidate will be required to work autonomously taking responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas approaches and solutions in a competitive and ever-changing business climate.

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Our team operates out of our fabulous CBD office (conveniently located near many transportation options)

Amazon offers employees a competitive remuneration package including participation in the company stock plan as applicable. We also look after our people with benefits such as subsidized private health insurance and paid parental leave options amongst others.

Key job responsibilities
- Work with established Selling Partners helping to drive growth across multiple categories.
- Work with a wide range of businesses and decision makers from eCommerce arms of major Australian brands and retailers to smaller independent/family businesses.
- Collaborate with Product teams to help with Selling Partner education and adoption of Amazon services such as Fulfillment by Amazon (FBA) Amazon Easy Ship (AES) and Multi-Channel Fulfillment (MCF).
- Meet or exceed targets for seller account management.
- Support Selling Partner in growing their business and following best-practices to help increase traffic and sales including improving their Amazon store page and product detail pages leveraging Amazon Ads promotions deals and coupons building their brand with Amazon Brand Registry and managing stock and inventory.
- Analyse internal and industry data to understand the competitive landscape to identify customer behaviors trends and new opportunities.
- Relay market needs and requirements back to internal Amazon teams including Product Management Technical and Category Management teams.
- Drive customer satisfaction.
- Work closely with marketing merchandising business development customer service and other key internal Amazon stakeholders.

A day in the life
Youll start your day connecting with sellers to understand their needs collaborating with product teams on solutions and analyzing performance data to identify growth opportunities. Youll participate in team meetings to share insights and work together on innovative approaches to support our sellers.

About the team
Were a diverse group working from our modern CBD office easily accessible by public transport. We support each others growth while maintaining work-life balance. Our inclusive culture encourages new ideas and collaborative problem-solving.

Learn More about Amazon Australia

- 3 years of professional or military experience
- Experience prospecting qualifying and cold-calling companies
- Knowledge of Microsoft Office products and applications

- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
- Experience and track record of exceeding sales goals
- Experience working with clients

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.