Administrative Assistant/ Job File Coordinator

Servpro

Posted on : 26-07-2025

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1 Vacancy

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Job Location

Binghamton, NY - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 26-07-2025

Job Description

Do you love helping people through difficult situations

Then dont miss your chance to join our Franchise as a new Job File this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!

Were seeking someone who is great on the phone has excellent analytical skills is detail-oriented and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive is experienced truly enjoys providing superior service and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations Then you may be our perfect hero!

As a valued SERVPRO Franchise employee you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Monitor job file status

Monitor job file audit status

Maintain job file WIPs

Monitor and ensure client requirements are followed

Review and validate initial field documentation

Create preliminary estimate

Daily job file coordination

Perform job file backup

Maintain internal and external communications

Prepare job file reports

Complete and review job file documentation for final upload and the audit process

Complete job file audit process

Perform job close-out

Assist other departments as needed

Position Requirements

2 year(s) of administrative or office-related experience

Experience with writing estimates job file processes and quality assurance a plus

Experience in service industry environment a plus

Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times

Polite confident and excellent customer service skills including listening and questioning skills

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to multi-task

Capability to work in a fast-paced team-oriented office environment

Proficiency in Microsoft Office (i.e. Outlook Word Excel)

Ability to learn new software including Xactimate and proprietary software

Minimum of HSD/GED preferred

Ability to successfully complete a background check subject to applicable law
Hours

40 hours/week flexible to work overtime when required- 7:30 AM- 5 P.M.

Benefits:

Medical Dental Vision Insurance with Employer Contribution (Waiting Period may apply)
401K with Employer Contribution
Paid Holidays and Vacation time
Paid Sick Leave (Once Accrual met)

Compensation: $18.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Servpro

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Administrative Assistant/ Job File Coordinator

Servpro

Job Description

Picture yourself here fulfilling your potential.

Employment Type

Company Industry

Key Skills

About Company

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