Learning & Performance Partner

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years we have helped people get jobs stay employed and progress in careers across New York and Northern New Jersey. If youre passionate about learning challenging the status quo bringing different people together to facilitate perspective sharing and believe in the power and potential of people we want to hear from you!

Were on the hunt for our next mission driven Learning & Performance Partner to design implement and evaluate learning and performance strategies that empower our team to achieve sustainable impact. This role blends strategic thinking with hands-on execution acting as a collaborative partner across departments to elevate organizational effectiveness and foster a culture of growth equity and accountability.

The Awesome Things Youll Do

• Develop and deliver a learning and development strategy aligned with organizational objectives and values.
• Conduct training needs assessments and recommend targeted interventions across departments (Retail Admin Mission Temporary Work).
• Curate and/or create engaging learning content (e.g. workshops e-learning modules coaching programs)..
• Lead annual and quarterly performance management cycles refining tools and processes to be equitable and transparent
• Monitor performance trends and facilitate data-informed talent conversations.
• Promote organizational values and competencies through integrated learning experiences.
• Support leadership development pathways and succession planning initiatives.
• Foster an inclusive learning culture that values continuous growth and psychological safety.
• Ensure platforms are accessible inclusive and aligned with the organizations values and training needs.
• Collaborate with IT and People & Culture teams to ensure seamless integration with HR systems and data sources.
• Design and facilitate internal coaching programs to support performance improvement and leadership growth.
• Align coaching insights with succession planning and workforce strategies.
• Work closely with People & Culture and departmental leaders to align programs with team needs.
• Develop KPIs and dashboards to evaluate impact of learning and performance initiatives.

The Experiences Skills and Perspectives Youll Bring

• 3 to 5 years experience in L&D performance management or organizational development ideally in nonprofit or mission-driven environments.
• Strong project management skills and ability to navigate complex stakeholder environments.
• Expertise in adult learning principles instructional design coaching methods and performance frameworks.
• Excellent communication and facilitation skills across diverse audiences.
• Experience with HRIS platforms learning management systems (LMS) and leadership assessments.
• Relevant certifications (e.g. CPTD SHRM-CP/SCP ICF coaching credentials psychometric tools).

Our Must Haves

• Foster and promote the organizations mission goals and objectives
• Proven work ethic with the utmost integrity
• Leads by example and inspires others to do the same
• Passionate Empathetic Grounded and Open Minded
• Understanding and passion for using data to make decisions
• Effective written and verbal communication skills
• Patient kind humble empathetic and seeks to understand
• Looks for connections and able to bring out valuable lessons from a variety of settings
• Makes learning relevant and fun!

What We Offer

• Proposed hiring range of $80000 to $90000
• Generous Time off policy to use when you need it
• Health wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical dental vision parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

You bring the Good in Goodwill

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you dont think you meet all the qualifications listed for the job we would love to hear from you!

If you need assistance with your application please reach out to