Restaurant IT Systems Administrator
Restaurant IT Systems Administrator
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Job Description
Restaurant IT Systems Administrator
About the Job:
We are seeking a highly skilled and motivated IT System Administrator to join our growing technical team. The ideal candidate will possess a strong background in IT infrastructure system administration network operations and endpoint support. This role will be responsible for ensuring the stability security and performance of our IT systems with a strong emphasis on hands-on support travel to restaurant locations and occasional off-hour availability.
rs and participate in our formalized mentoring program. We have a well-established track record of promoting from within.
Key Responsibilities:
- Provide first-level IT support for hardware software and network issues
- Deploy and maintain POS systems across restaurant locations
- Manage and administer Windows macOS and associated network devices (routers switches access points)
- Configure monitor and troubleshoot network infrastructure (TCP/IP VLAN DNS DHCP Firewalls)
- Manage Active Directory user/group permissions
- Maintain and support mobile devices and CCTV systems
- Perform regular system monitoring backups OS patching and security assessments
- Install rebuild and configure hardware and software to meet business needs
- Serve as an escalation point for IT incidents and requests
- Document procedures and maintain accurate IT hardware/software inventory
- Provide technical support during off-hours when needed to ensure 24/7 operational continuity
- Travel frequently to restaurant locations for infrastructure projects and maintenance
Required Qualifications:
- Bachelors degree in Information Technology Computer Science Engineering or related field. 2 year equivalent work experience considered
- Proficiency with:
- Windows and macOS
- Microsoft 365 Google Workspace
- Network protocols: TCP/IP DNS DHCP VLAN etc
- POS System: Toast Square Oracle Clover Aloha DASH
- Experience with server and network monitoring backup and patch management tools
- Hands-on experience with firewall and switch configuration and troubleshooting
- Strong understanding of cybersecurity principles and best practices
- Willingness to work variable shifts including weekends holidays and travel across multi-state regions
- Office-based with periodic field work experiences at restaurant locations
- Must be able to lift equipment up to 50 lbs
- Must have reliable transportation and a valid drivers license
- Availability for on-call support during emergencies or major outages
Employment Type
Full-time
