English Customer support verification ( Forex)
English Customer support verification ( Forex)
Posted on :
24-07-2025
Employer Active
1 Vacancy
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Job Description
JOB DESCRIPTION
Responsible for verifying new and old first-time depositors (FTDs) ensuring accuracy and compliance.
Strong communication skills attention to detail and efficiency in managing verification tasks are essential for success in this position.
Verification & Client Communication:
Follow check and call new and old FTDs to complete the verification process.
Conduct verification of professional confirmations.
Task Management & Communication:
Handle requests and inquiries from Telegram and Slack groups in all brands.
Ensure smooth and efficient handling of verification-related concerns.
Maintain accurate records of verification processes and updates.
Collaboration & Reporting:
Work closely with team members sales agents and supervisors to ensure seamless workflow.
Provide timely updates on verification progress and challenges.
Assist in improving verification procedures for enhanced efficiency and compliance..
Requirements
REQUIRED SKILLS & ATTRIBUTES:
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to manage multiple tasks efficiently
Problem-solving and critical-thinking abilities
Proficiency in using communication tools like Telegram and Slack
Strong organizational and time-management skills
Ability to work in a fast-paced environment and adapt to changes
Benefits
What s Offered:
Competitive salary high commissions and bonuses
Career progression opportunities within a global organization
Vibrant and international office environment
Ongoing training and support
Employment Type
Full Time
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