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You will be updated with latest job alerts via emailThis is a remote position.
Join a growing legal funding company based in Los Angeles that helps people with personal injury claims get the financial support they need. The team uses modern tools and puts clients first creating a professional and remote-friendly work environment where your bilingual and administrative skills will be highly valued.
Act as the main point of contact for client communication in both English and Spanish
Manage the client intake process via phone and digital channels
Coordinate and maintain accurate documentation for personal injury cases
Organize and process medical records in compliance with HIPAA regulations
Use Salesforce CRM to track case progress and maintain client records
Draft and manage professional correspondence using Google Workspace
Handle calls and messages through RingCentral providing empathetic client support
Perform executive administrative tasks to support daily operations
Collaborate with internal team members to ensure smooth case management and client satisfaction
Fluency in English and Spanish (spoken and written)
3 5 years of experience in legal administrative support or a similar role
Experience handling personal injury cases is preferred
Proficiency with Salesforce Google Workspace and VoIP systems (e.g. RingCentral)
Strong customer service orientation with a professional and empathetic tone
Based in Latin America and able to work Pacific Time business hours
Reliable high-speed internet and a computer with minimum 8GB RAM
Professional-grade headset for clear client communication
Experience handling confidential information and knowledge of HIPAA compliance preferred
Excellent attention to detail organizational skills and the ability to work independently
Background in legal or medical administrative work is a plus
HMO coverage (available in eligible locations)
Permanent work-from-home setup
Immediate hiring opportunity
Education
N/A
Full Time