Receptionist
Receptionist
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Job Description
The Role
As Receptionist your duties will be primarily focused on helping run the front office. We need someone with real estate experience who can expertly handle the phones help load listings and other adhoc projects. An effective communicator you will need to be able to focus on competing priorities in a confident and pragmatic manner.
Responsibilities
Answering phones and emails handling all kinds of appointments through real estate specific software
Copying scanning faxing documents both for internal and external use
Creating and sharing daily and monthly reports for staff and agents
Communicating with and troubleshooting technical solutions the office and our agents use
Coordinating agents coming to and leaving the office
Office coordination
Helping load listings on MLS
And other adhoc requests to help ensure the office runs smoothly
Desired Education & Experience
2-5 years experience in the real estate industry or in an office setting
Exceptional correspondence skills including pleasant spoken and written manner
Intermediate use of Microsoft Office namely Excel and Word
Experience with online databases and sorting data
Dynamic time management skills and an ability to prioritize
Keen eye for detail
Operations & Sales Assistant We are looking for a highly organized and process-driven Operations & Sales Assistant to support our growing team. This role is ideal for someone with experience in operations, process optimization, and systems creation, who thrives in a fast-paced environment and is eager to improve efficiency across multiple departments. The ideal candidate will take of operational workflows, streamline onboarding/offboarding processes, and reporting and administrative functions to support our agents and leadership team. What s Involved Operational Process & Systems Management Evaluate, document, and refine onboarding, offboarding, and agent support processes improve efficiency. Create and implement standard operating procedures (SOPs) for key administrative and sales support functions. Optimize use of technology tools such as Trello, Follow-up Boss, Broker Wolf, DotLoop, and CRM systems to enhance workflow automation. Agent Support & Onboarding Conduct individual training and orientation sessions for new agents. Manage all aspects of agent onboarding (all branches), including paperwork, TRREB and RECO applications/transfers, and account setups (Google, DotLoop, CRM). Initiate follow-up processes for managers and agents to ensure smooth transitions. Oversee Broker Wolf deal processing setup for all new agents. Agent Offboarding Manage all administrative aspects of agent departures, including paperwork processing and account closures. Ensure a seamless transition by following structured offboarding procedures. Administrative & Sales Support Maintain a Weekly Agent Report tracking recruiting, incoming, and outgoing agents. Manage the Distillery Training Calendar, scheduling workshops and training sessions. Facilitate lead transfers for call sessions across all branches. Oversee and respond to group inboxes (e.g., , ). Generate and distribute sales reports to the Senior Leadership Team (SLT) as needed. Provide sales data to the Marketing team upon request. Event & Meeting Coordination Track and coordinate annual agent awards. Order food for meetings, workshops, and training sessions. Schedule and manage meeting bookings for SLT. Support event planning initiatives for company-wide activities. Talent Specs 3+ years of experience in operations, process management, or systems creation, preferably in real estate, professional services, or a related field. Strong ability to create, refine, and implement efficient workflows. Experience using Trello, Follow-up Boss, Broker Wolf, DotLoop, Google Suite, and CRM systems (or similar platforms). Exceptional organizational, analytical, and problem-solving skills. Proven ability to manage multiple priorities, work independently, and take initiative. Strong communication and interpersonal skills to support agents and leadership teams. A proactive, solution-oriented mindset with a focus on process improvement.
Employment Type
Full Time
