Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our Cincinnati team. This role will provide essential support to our clients and internal teams ensuring seamless communication and exceptional service delivery.
Salary Range: $18.00 - $27.00 per hour based on experience.
Key Responsibilities:
- Assist clients with inquiries and provide accurate information about company services.
- Maintain positive and professional communication with clients through phone email and in-person interactions.
- Address and resolve client concerns promptly escalating issues to the appropriate team when necessary.
- Support the team with administrative tasks including data entry filing and document preparation.
- Help coordinate and schedule meetings appointments and client follow-ups.
- Contribute to maintaining a welcoming and organized office environment.
Qualifications :
Qualifications:
- High school diploma or equivalent; additional education or certifications are a plus.
- Strong interpersonal and communication skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Attention to detail and commitment to accuracy.
- Basic proficiency in Microsoft Office Suite (Word Excel Outlook).
- Positive attitude adaptability and willingness to learn.
Additional Information :
Benefits:
- Comprehensive health dental and vision insurance.
- Retirement savings plan with company match.
- Generous paid time off and holidays.
- Professional development opportunities.
- Flexible work environment.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
