Customer Pick-Up Clerk
Customer Pick-Up Clerk
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$ 16 - 20
1 Vacancy
Job Description
Job Title
Customer Pick-Up Clerk
Job Overview
The Customer Pick-Up Clerk will greet and assist customers with pick-ups from the Distribution Center and ensure an exceptional customer experience. This role will manage incoming calls and respond to customer service inquires maintain an organized filing system and provide administrative support to the team. Other duties include:
- Process Fed Ex orders for shipment and scan delivery documents.
- Pick customer orders as needed.
- Maintain organized filing system and clean work area
- Complete scans within a provided timeline. Record daily progress and communicate with managers.
- Report known inaccuracies to leadership for correction
- Retrieve and forward copies of delivery manifest to Bobs personnel upon request
- All other duties as assigned
What Youll Bring to Bobs
At Bobs Discount Furniture we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise problem-solving abilities behavioral and leadership skills and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact this is the perfect opportunity for you!
Key Skills for Success
To excel in this role you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
- Ability to communicate proactively and effectively including comprehending and communicating detailed instructions reading and writing and having knowledge of commonly used concepts practices and procedures as required by the position.
- Skilled at multi-tasking and managing competing priorities.
- Working knowledge of Microsoft Word and Excel.
- Strong attention to detail and organization.
- Exceptional customer service and problem solving skills.
Preferred Competencies & Skills
- General understanding of supply chain & distribution center operations.
Who We Are
At Bobs we have fun we love what we do and were growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores were committed to creating a workplace that values skills-based hiring diverse perspectives and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bobs we invest in your growth well-being and career advancement.
Compensation
- $16.50 - $20.00/hour (based on experience)
Benefits & Perks
- Competitive Medical Dental and Vision Insurance
- Generous paid time off including vacation personal days sick leave holidays and your birthday!
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement on-demand learning and career progression pathways
- Employee Discount starting on Day 1 plus exclusive partner discounts
- And so much more!
Our Culture & Core Values
At Bobs we believe in fostering a positive inclusive and skill-driven work environment. Our core values-Honesty Integrity Transparency Community Safety Diversity Accountability and Funguide everything we do. Were not just a workplace; were a team that supports and celebrates each other!
Minimum Qualifications
- High School Diploma or equivalent experience.
- Ability to communicate proactively and effectively including comprehending and communicating detailed instructions reading and writing and having knowledge of commonly used concepts practices and procedures as required by the position.
- Skilled at multi-tasking and managing competing priorities.
- Working knowledge of Word and Excel.
- Detail oriented and accurate.
- Must be able to pass lift assessment with a push/pull requirement of 250 lbs.
- Must be able to work flexible hours determined by the needs of the department including weekends and evenings.
- Prior experience in warehouse environment.
- Prior experience in an administrative role.
- Must be at least 18 years old to be considered for employment with Bobs.
Physical Demands
- Able to sit walk stand bend stoop kneel reach twist push pull climb balance crouch push and handle and move items weighing up to 50 lbs without assistance.
- Ability to move throughout all areas of the distribution center.
- Move objects up to 250 lbs. with or without reasonable accommodations
- Sit stand and walk continuously to perform job functions.
- Standing walking lifting and arranging product: 25%
- Sitting: 75%
- Desk or phone work: 75%
Diversity is a Core Value at Bobs
At Bobs Discount Furniture we want you to feel at home. Whether youre shopping with us or a part of the Bobs team we want you to know that you are valued appreciated and free to be who you are.
We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay Not Including Potential Commissions Incentive Bonus etc. Opportunities:
$16.50 - $20.00/hour (based on experience)It is policy of Bobs Discount Furniture Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race religion color sex age national origin disability pregnancy citizenship veteran or military status or any other protected status in accordance with federal state or local law.
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Employment Type
Full-Time
