Job File Coordinator / Accounts Receivable
Job File Coordinator / Accounts Receivable
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
- Receive and dispatch lead calls and job referrals
- Monitor job file status and job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination including preparing job file reports performing job file backup and completing job file audit process
- Maintain internal and external communications
- Complete and review job file documentation for final upload and the audit process
- Perform job close-out
- Follow the collection in monitoring customer accounts for non-payment skipped invoices and partial payments.
- Provide regular communication to management regarding status of account collections.
- Communicate with customers via phone e-mail or mail to make payment arrangements on delinquent accounts.
- Submit accounts to management for bad debt write off.
- Submit accounts to management for bad debt write off.
- Perform other tasks as required.
- Accepts additional responsibilities willingly.
- Cross- training on all systems to ensure a check and balance internally.
- Follows Management policies and procedures
- Experience with writing estimates job file processes and quality assurance a plus
- Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Ability to multitask
- Polite confident and excellent customer service skills including listening and questioning skills
- Capability to work in a fast-paced team-oriented office environment
- Proficiency in Microsoft Office (i.e. Outlook Word Excel)
- Ability to learn new software including Xactimate Restoration Manager and proprietary software
- Ability to successfully complete a background check subject to applicable law
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
Employment Type
Full-Time
