EN - Front Office Manager
EN - Front Office Manager
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1 Vacancy
Job Description
What youll be doing:
Oversee all front office and reservation operations ensuring smooth and efficient service delivery.
Lead train and inspire the front office and reservation teams to deliver exceptional guest service.
Oversee and manage check-in/check-out procedures with a focus on maximizing occupancy and revenue.
Handle guest feedback promptly and professionally turning challenges into opportunities.
Collaborate with other hotel departments to enhance the overall guest experience.
Maintain and implement both Novotel & Ibis brand standards ensuring excellence in every interaction.
Qualifications :
What were looking for:
Previous experience as a Front Office Manager or Assistant Front Office Manager in a 4-star or 5-star hotel environment.
Strong leadership skills with the ability to motivate and develop a high-performing team.
Excellent communication organizational and problem-solving abilities.
A passion for delivering outstanding guest service with a proactive and positive attitude.
Proficiency with hotel management systems (Opera Cloud experience preferred).
Flexibility to work shifts including weekends and holidays.
Additional Information :
Whats in it for you:
A competitive salary
Opportunities for career development and global mobility within the Accor network.
Staff discounts at Accor hotels worldwide.
Training programs and access to learning platforms to support your growth.
A vibrant inclusive workplace where your ideas and contributions are valued.
Ready to lead the front line of hospitality
Apply today and start your journey with Novotel & Ibis where you can live work and grow with passion.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
