drjobs Regional Coordinator

Regional Coordinator

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1 Vacancy
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Job Location drjobs

Neenah, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Us:

EMCOR Facilities Services (EFS) an EMCOR core business services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites EFS provides a range of services that support mission-critical areas of financial services manufacturing pharmaceutical transportation and education sectors.

Job Title: Regional Coordinator

Job Summary:

The Regional Coordinator will support the Regional Manager and the Facility Managers overseeing a dedicated region of the Kimberly-Clark account portfolio. The Regional Coordinator will be an excellent communicator and have exceptional follow-up skills to support the day-to-day facility operations and maintenance and to ensure performance against client expectations. This position is responsible for coordination within the assigned region including but not limited to ensuring data and reporting is accurate; creating Change Orders as needed creating presentations and documentation for MBR QBR and other meetings/deliverables; entering data into various software platforms and actions plans to support the regional operations; establishing customer relationships and provide client follow-up; provide training to facility managers and customer end users associated with process and best practices and tracking performance against assigned targets. The ideal candidate will efficiently coordinate with EFS facility managers EFS central and shared services team technicians and subcontractors and work with client colleagues within the region.

Essential Duties and Responsibilities:

Serve as the main point of contact for facility managers providing administrative and process support ensuring timely resolution to requests ensuring accurate site data and administrative compliance with processes and documentation.

Create presentations (MBR/QBR/Annual Gov. Mtg) action plans SOPs and reporting communicating with Site Facility Managers to obtain and report accurate information. Keep Dynamics site updated with account information. Keep Site Organization Charts and other site documents updated.

Ensure both in-house and 3rd party technicians supporting the account are achieving assigned performance targets

Support as needed:

- Subcontractor set-up and dispatch

- Administrative Processes documentation and accuracy

- Training

- A/P and A/R process support

- ISN updates and vendor training/coordination/compliance with the platform

Support Regional Manager and support staff in ensuring routine services meet contractual requirements including but not limited to repair & maintenance landscaping snow removal and janitorial service

Coordinate with Procurement Specialist for Fixed Managed Service contracts parts and equipment needed to perform services within the region.

Take ownership of the K-C SharePoint site ensuring the site is organized with current and/or updated documents.

Communicate/escalate with appropriate parties (RM FMs local client service providers etc.) as needed.

Review and develop necessary corrective action plans related to Customer Satisfaction reports completed by client. Ensure appropriate resolution to problems identified during facility inspections.

Cultivate and maintain a positive working relationship with client representatives (EFS or K-C) and service providers

Other duties as assigned

Qualifications:

Education

High School Diploma or equivalent

Business Experience

3-5 years administrative experience previous experience in an industrial environment desirable

Licenses/Certs

Valid drivers license

Computer Skills

Extensive experience using Microsoft Office including proficiency in Excel (formulas pivot tables etc.) Word and PowerPoint. Familiarity with CMMS platforms.

Language Skills

English

Written and Oral Communication Skills

Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Notice to prospective employees:There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.

As a leading provider of mechanical and electrical construction facilities services and energy infrastructure we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled


Required Experience:

IC

Employment Type

Full-Time

Department / Functional Area

Operations Management

About Company

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