Customer Service Yearbook Rep
Customer Service Yearbook Rep
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Details
Description
Inter-State Studio & Publishing Co. is looking for a Customer Service Yearbook Representative to join our team in Sedalia MO!
Inter-State Studio is a family-owned school photography and yearbook company that has been successfully serving schools for 90 years.
By listening to the needs of our customers and utilizing the latest technologies we pride ourselves on providing high-quality school portraits and yearbooks with affordable pricing and excellent service.
Position Overview:
Join our team as a Customer Service Yearbook Representative and play a key role in ensuring our clients satisfaction and the timely delivery of high-quality yearbooks. In this role you will interact with both new and existing customers setting up yearbooks confirming orders and maintaining regular monthly contact. Youll be responsible for resolving customer issues positively and ensuring the accuracy of layouts and paperwork. Additionally youll handle creating invoices processing payments and tracking orders through production. Youll also have the opportunity to explore add-on sales reach out to referral schools and follow up with former customers.
If you have a passion for customer service and a keen eye for detail we invite you to apply and help create memorable yearbooks for our clients.
Qualifications
Education:
- High school diploma or equivalent.
- Some college preferred but not required.
Requirements:
- Strong computer skills.
- Drug Screen and background check
Abilities and Skills:
- Excellent verbal and written communication skills for effective customer interactions and teamwork.
- Strong attention to detail to ensure accuracy in layouts and paperwork.
- Ability to multitask and manage multiple projects simultaneously.
- Problem-solving skills to resolve customer issues efficiently.
- Project management skills to handle the yearbook production process from start to finish.
- Ability to work independently and as part of a team ensuring collaboration and support in a dynamic environment.
Benefits:
- Pay commensurate with experience.
- Medical dental and vision benefits.
- 401K retirement plan.
- Paid time off.
If youre passionate about photography customer service and having a positive impact in the lives of others we want to hear from you! Join our team and be part of a company that values creativity teamwork and excellence.
Inter-State Studio & Publishing Co. is an equal opportunity employer. Accommodations are available upon request during the recruitment process.
Ready to capture memories and spread smiles Apply now!
Employment Type
Full-Time
