Position Summary
We are seeking a dynamic and experienced SAP Gigya Consultant to join our team. The ideal candidate will have hands-on experience implementing SAP Customer Data Cloud (Gigya) solutions with a solid background in front-end web technologies .NET development OR Java-based back-end systems. This role requires strong technical acumen client-facing communication skills and the ability to collaborate with cross-functional teams to deliver customer identity and access management (CIAM) solutions.
Key Responsibilities
- Lead and support end-to-end implementations of SAP Customer Data Cloud (Gigya) solutions.
- Customize and configure Gigya components including Identity Consent and Profile modules.
- Integrate Gigya with external systems and platforms using APIs SSO and custom development.
- Collaborate with UX/UI designers and front-end developers to deliver seamless user experiences.
- Develop and maintain integrations Java RESTful APIs and SDKs.
- Translate client business requirements into scalable and secure technical solutions.
- Support data privacy and compliance initiatives (e.g. GDPR CCPA) through consent and preference management.
- Provide technical documentation training and post-go-live support.
Qualifications
Must Have:
- 3 years of hands-on experience with SAP Gigya/Customer Data Cloud.
- Strong knowledge of Gigya features such as registration flows screen-sets identity sync and progressive profiling.
- Experience in front-end development: JavaScript HTML5 CSS React or Angular.
- Proficiency (C#) development for custom integration and middleware services.
- Experience working with Java-based back-end systems and REST APIs.
- Solid understanding of OAuth2.0 SAML OpenID Connect and other authentication/authorization protocols.
- Familiarity with CIAM best practices customer journey mapping and privacy compliance.
- Excellent problem-solving skills and ability to troubleshoot complex technical issues.
Strong communication and interpersonal skills in a client-facing role.