Students are welcome to apply: Bilingual Customer Support
Students are welcome to apply: Bilingual Customer Support
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Job Description
Job Title: Customer Support Specialist (German English)
Start Date: 30 September 2025
Employment Type: Full-Time or Part-Time (Flexible Shifts)
Open to Students
Support Type: 95% Email & Chat Minimal Phone Contact
Night Shifts Available with Extra Pay & Transport Coverage
About the Role:
Were looking for enthusiastic bilingual Customer Support Specialists to join our growing team! If youre fluent in German and English love solving problems and enjoy helping people this is the perfect opportunity to grow your skills in a supportive international environment.
Youll be the voice (or rather the chat) of our company assisting customers via email and chat with professionalism empathy and efficiency.
What Youll Be Doing:
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Respond to customer inquiries via email and chat (95% written support)
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Resolve product service or order-related questions
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Guide customers through solutions and processes clearly and patiently
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Escalate complex issues when necessary to the appropriate teams
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Maintain detailed records of customer interactions using support tools
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Collaborate with team members to improve customer service experience
What Were Looking For:
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Fluent in both German and English (spoken & written)
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Excellent written communication skills
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Problem-solving mindset and customer-first attitude
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Comfortable using technology and quick to learn new systems
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Available for flexible shifts (MondaySunday)
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Reliable empathetic and detail-oriented
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Previous customer service experience is a plus but not required!
What We Offer:
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Flexible hours ideal for students or those balancing other responsibilities
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Night shift bonuses transportation coverage
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A friendly and inclusive team culture
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Opportunities for growth and development
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Stable long-term employment for the right candidates
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Valuable experience in a fast-paced international environment
Ready to apply
Wed love to meet you! Send us your CV to or Click to apply!
Tag someone who might be a great fit!
Employment Type
Full Time
