Field Technician
Field Technician
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Salary Not Disclosed
1 Vacancy
Job Description
The Field Technician position is a key role at WindowWorks you are the tip of the spear when it comes to serving our customers. Your quality of service friendly demeanor attention to detail and professionalism go a long way in making WindowWorks a memorable company in the eyes of our clients.
The Field Technician represents the future leadership of WindowWorks Operations Department. FTs who show a willingness to learn new things and effectively put them into practice have an excellent opportunity to pursue a greater role with WindowWorks.
Job Description:
Site Assessments: Visit residential or commercial locations to measure window door and sliding glass door openings.
Order Verification: Ensure orders meet installation specifications and create comprehensive purchase orders detailing material and labor requirements.
Customer Interaction: Review installation processes with customers addressing any questions or concerns.
Problem-Solving: Identify potential challenges that could impact customer expectations job costs or code compliance and recommend solutions.
Service Tasks: Maintain service parts inventory and equipment complete service assessments and fulfill service appointments as needed.
Requirements:
Education: High School Diploma GED or equivalent.
Experience: 2 years of professional experience measuring and installing or repairing windows roofing siding or related home improvement projects.
Technical Skills: Proficiency with Microsoft Word and Excel; experience with Customer Relationship Management (CRM) systems is preferred.
Certifications: Must be able to pass EPA certification and adhere to EPA regulations.
Other: Valid Drivers License and the ability to use an extension ladder safely.
Preferred Qualifications:
Technical Proficiency: Ability to navigate various applications on devices like iPads.
Customer Focus: A customer-centric mindset with superior time and project management skills.
CRM Experience: Familiarity with systems like Salesforce or Microsoft Dynamics.
Benefits:
While specific benefits for WindowWorks LLC are not available companies in this sector often offer:
Competitive salary with performance-based bonuses.
Health benefits including medical dental and vision coverage.
Retirement plans such as a 401(k).
Paid time off and holidays.
Opportunities for professional development and career advancement.
Employment Type
Full Time
