Amadeus Business Analyst
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Job Description
Amadeus Business Analyst
Salmiya Kuwait
Location:Kuwait Onsite
JobType: Full-Time
Department:IT / Business Analysis / Travel Operations
ReportsTo: IT Manager
SalaryRange: 2500$ 3000$ Monthly
JobSummary:
We are seeking a skilled anddetail-oriented Amadeus Business Analyst to join our team. The idealcandidate will have a strong background in business analysis combined withexpertise in the Amadeus Global Distribution System (GDS). This rolewill focus on gathering requirements optimizing travel processes and ensuringseamless integration and use of Amadeus solutions across our travel or airlineservices.
KeyResponsibilities:
- Act as a subject matter expert (SME) on the Amadeus GDS platform and related travel technologies.
- Gather document and analyze business requirements from stakeholders and translate them into functional specifications.
- Collaborate with IT product and operations teams to implement new features or workflows using Amadeus tools (e.g. Selling Platform Connect Altea Amadeus Web Services).
- Identify process improvement opportunities to increase efficiency and enhance customer and agent experiences.
- Assist in system configuration testing and troubleshooting of Amadeus modules.
- Create user stories workflow diagrams and system documentation for internal and external stakeholders.
- Support UAT (User Acceptance Testing) training and go-live activities.
- Monitor system performance and user feedback to recommend and implement enhancements.
- Liaise with Amadeus account representatives and support teams as needed.
RequiredQualifications:
- Bachelors degree in Business Information Technology Travel & Tourism or a related field.
- 3 years of experience working with Amadeus systems in a business analyst or operations role.
- Strong knowledge of Amadeus Selling Platform Altea Suite or Web Services.
- Experience in gathering and documenting business and functional requirements.
- Understanding of travel industry workflows (airline hotel car rental etc.).
- Excellent analytical problem-solving and communication skills.
- Proficient with business analysis tools (e.g. JIRA Confluence MS Visio or similar).
PreferredQualifications:
- Certifications in business analysis (CBAP CCBA or equivalent).
- Experience with other GDS systems (e.g. Sabre Galileo) is a plus.
- Familiarity with XML API integrations or travel tech development is advantageous.
- Experience working in Agile/Scrum environments.
WhyJoin Us
- Competitive compensation and benefits package
- Opportunity to work with cutting-edge travel technology
- Collaborative and supportive team environment
Let me know if youd like thistailored to a specific industry (airlines OTAs corporate travel) or if youwant a version optimized for LinkedIn or internal HR use.
Required Experience:
IC
Employment Type
Full Time
