Sample Specialist
Sample Specialist
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USD 70000 - 75000
1 Vacancy
Job Description
TOMS is in business to improve lives. When you wear or work with TOMS you help support childrens education health and well-being giving kids everywhere the gift of better tomorrows.
About the Role:
We are looking for an experienced and solutions-oriented Sample Specialist to lead the planning execution and continuous improvement of our product sample operations. This role is responsible for overseeing all aspects of the sample lifecycle from intake and organization to readiness for content production and final reconciliation. You will build and manage scalable systems collaborate cross-functionally with Merchandising Operations and Creative teams and play a key role in enabling efficient content production workflows.
The ideal candidate has excellent organizational instincts thrives in a fast-paced creative environment and brings a proactive process-minded approach to cross-functional logistics and sample readiness.
The Impact Youll Make:
Sample Operations Leadership
Own and lead the end-to-end sample workflow across PDP and editorial creative content including system design intake processes shoot readiness and timeline management.
Define intake processes inventory systems and handoff protocols for shoots and partners
Set and maintain timelines for sample readiness in collaboration with production and merchandising calendars
Anticipate seasonal sample needs and proactively communicate resource constraints or gaps
Partner with leadership on capacity planning process design and resource requirements across sample operations
Regularly audit and report on sample movement losses delays and other operational needs.
Cross-Functional & Partner Collaboration
Act as the main point of contact between Creative Merchandising and Operations teams
Partner with Wholesale and EMEA teams to align on sample content priorities and feasibility
Coordinate delivery timelines and production readiness in line with campaign schedules and product availability
Contribute sample-related milestones to the production calendar in partnership with Creative Services leadership
Lead communications and meetings related to sample readiness and production schedules
Align with stakeholders on product availability priorities and project timelines
Proactively communicate status constraints and risks to minimize downstream production impacts
Process Optimization
Identify implement and maintain sample tracking systems or tools that increase efficiency and visibility across sample workflows (e.g. Airtable Google Sheets inventory platforms)
Evaluate and improve workflows tools and tracking systems to drive efficiency
Develop internal documentation and guidelines for best practices in sample handling and tracking
Collaborate with Creative Services leadership to align sample ops with broader production systems
Intern & Temporary Staff Oversight
Manage interns or temporary sample support staff during periods of high volume
Lead onboarding assign daily priorities and ensure execution meets quality standards
Provide guidance and submit feedback to leadership on performance and staffing needs
Studio Management & Support
Maintain an organized clean and functional studio space to support daily creative operations
Implement systems for workspace upkeep product zones and supply management
Reset and prepare physical space for incoming production activity
Lead seasonal inventory cleanouts sample returns or archiving
Support creative team requests related to product shipping tracking or special project needs
Jump in to assist on cross-functional priorities or evolving production needs as they arise
What You Bring:
2-3 years of experience working in Sample Coordination in a fast-paced environment
Proactive detail-oriented and comfortable juggling multiple projects
A team player with a no-task-too-small attitude and a love for logistics and problem-solving
Experience with tools like Sharepoint Airtable Asana Bynder or similar
Ability to work cross-functionally and communicate with a wide range of stakeholders
Familiarity with production timelines content creation and creative workflows
A genuine enthusiasm for TOMS mission and a commitment to making kindness in business the norm
What We Give:
This is a Direct Hire role with a target annual salary range of $70000 - 75000 ($33.66 - $36.06/hr) depending on experience plus an annual bonus based on the companys performance
Hybrid work environment - come into our Culver City CA office 2-3 days a week to meet with your team (bring your pup too!)
A $600 stipend when you join to furnish your home office how you like plus $100 annually to refresh your supplies and gear
Medical dental and vision insurance; 401K with company matching
A generous PTO policy plus 12 paid annual holidays and one floating holiday
4 free pairs of shoes per year (yes free!)
Employee Discount on all of our products plus discounts on partnering businesses
Wellness Program offering resources for your mental health physical well-being personal finance nutrition etc.
DEI educational opportunities including company-wide days of learning
Opportunities to volunteer with Giving Partners and Community Organizations
Dont meet every single requirement We still encourage you to apply! Studies show that women non-binary applicants and people of color are less likely to apply for jobs unless they meet every single qualification. However at TOMS our diverse backgrounds perspectives identities and talents help us thrive.
TOMS is a proud B Corporation and a member of the Fair Labor Association. Were committed to transparent and equitable compensation benefits and opportunities.
EEO Statement: TOMS is an equal opportunity employer committed to intentional anti-racism in all areas of our organization and will consider qualified applicants with criminal histories in accordance with the L.A. Fair Chance Initiative Ordinance.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
